High School Insurance

JEANNIE KETTLES

Email: ********@**********.***

Address:

City: SPRING VALLEY

State: CA

Zip: 91977

Country: USA

Phone: 619-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Well- qualified billing specialist committed to addressing customer concerns with speed, accuracy and professionalism. Motivated, personable with excellent teamwork skills and the discipline to work extremely well on own if required.

Educational Background:

High School Dipolma from Lincoln High School, San Diego CA 1/2001 to 6/1995 (general studies)

Job History / Details:

Professional Summary

Well- qualified billing specialist committed to addressing customer concerns with speed, accuracy and professionalism. Motivated, personable with excellent teamwork skills and the discipline to work extremely well on own if required.

Skill Highlights

Records maintenance

Familiar with commercial and private insurance carriers

Insurance and collections procedures

Understands insurance benefits

Billing and collection procedures

Resourceful and reliable

Excellent problem solver

Good written communication

Close attention to detail

Office management

Skilled in call center operations

Professional Experience

November 1999 to September 2011

LABCORP SAN DIEGO, CA

Research Coordinator

Effectively managed a high-volume of inbound and outbound patients calls. Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities.Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations. Responded to correspondence from insurance companies and patients. Posted and adjusted payments from insurance companies.Identified and resolved patient billing and payment issues. Maintained and updated collections tracking spreadsheet to help organize payment information.Prepared billing correspondence and maintained database to organize billing information.

Education and Training

2014 ACADEMY OF ARTS UNIVERSITY SAN Diego, CA

Currently Enrolled FINE ARTS

Coursework in Business, Marketing and Communications

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