Customer Service High School

xavier silva

Email: ********@***************.***

Address:

City: Raytown

State: MO

Zip: 64133

Country: USA

Phone: 816-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Mobile electronics technician with 17 years of experience. Skilled with diagnosis, repair, and installation in both residential and commercial environments.

Educational Background:

High School Dipolma from Ruskin High School, Kansas City MO 1/2001 to 1/1995 (bacis)

High School Dipolma from Electronic Institute, Kansas City MO 1/2001 to 11/2012

Job History / Details:

Summary

Mobile electronics technician with 17 years of experience. Skilled with diagnosis, repair, and installation in both residential and commercial environments.

Highlights

Utilizing scanner systems

Solid independent worker

Basic math skills

Computer literate

Customer service experience

Consistent work history

Team player

Blueprint reading and interpretation

Dependable independent worker

Troubleshooting

Clean D.O.T.

Customer service skills

Good at following instructions

English/Spanish fluency

Valid CA driver license

Deadline driven

Schematics reading

Manual labor skills

Flexible work schedule

Establishing goals and setting priorities

Good mechanical aptitude

Good verbal/written communication skills

Power tools

Experience

January 2012 to May 2012

Southwest Dealer Services Lenexa, ks

mobile electronics technicain

Answered customers' questions about products, prices, availability, product uses, and credit terms.Quoted prices, credit terms and other bid specifications.Troubleshot and repaired alarms,remote starter and GPS

July 2012 to December 2012

cks Kansas City, mo

machine operator

Prepared equipment for all operations.Verified that all required information was readily available and displayed correctly.Troubleshot manufacturing and inspection test equipment

August 1997 to August 2011

stylish sportswear leon, Mexico

Self-Owned Retail Shop

Delivered excellent customer service by greeting and assisting each customer.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Helped customers select products that best fit their personal needs.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.

March 1994 to April 1995

Cellular One Oak Park, ks.

installation technician

Selling product,installing car phonesTroubleshooted electrical defects Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Exceeded customer product expectations by maintaining equipment to product quality products.

April 1995 to August 1993

Jade Alarms Kansas City, mo.

installation technician

Selling and installing alarms in residential and commercial sights and cars.Continued internal education, training and certifications to stay ahead of an evolving financial industry landscape, learned new product releases, and increased value to the company and the client base

Education

1992 Ruskin High School Kansas City, mo'

High School Diploma bacis

1995 Electronic Institute Belton, mo

associate Electronics

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