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**** ********* **** *** *** **********@**********.***
Objective
To obtain a position within a company that will make use of my customer service and accounting skills.
Education
Ashford University
Bachelors of Arts April 2012
Accounting Clinton, IA
Volunteer State Community College
Associates Received May 2008
Business Administration/Accounting Gallatin, TN
Tennessee State University
Attended 1996-2000
Elementary Education TN
Whites Creek High
Graduated May 1996 Whites Creek, TN
Experience
Renal Advantage, Inc
January 2008 - June 2010 Authorization/Referral Specialist Brentwood, TN
Registering and verifying patients insurance. Contacting various insurances to verify benefits and eligibility. Applying for authorizations and obtaining renewals for patients treatments and medications. Assisting verifiers with information choosing correct request forms. Answer all incoming emails from various clinics and financial case workers as to the status of authorizations.
Vanderbilt Medical Center
May 2006 - October 2007 Hospital Registration Specialist TN
Register Patients for surgery and admittance into the hospital. Collect deductibles and co pays. Review and change patient demographics. Update and verify insurance. Answer phones from various floors for information about patients. Troubleshoot for Medipac system as well as Starpanel and Wiz.
Dillard's
September 2005 - May 2006 Sales TN
Helped customers find what they are looking for, Running registers, Handling large amounts of money, Counting Inventory
Regions Bank
January 2005 - September 2005 Proof Machine Operator TN
Encoding checks with correct fields for debit or credit of consumer accounts
Cash Express
June 2005 - August 2005 Assistant Manager TN
Assisting customers with several services such as pay day advances, title loans, check cashing, and notary.
Tennessee Consumers Gasoline
December 2002 - April 2004 Manager TN
Conducting random meetings for employees
Filling out timesheets
Managing payroll information
Keeping up with vendors and inventory
Conversing with customers
Maintaining a clean store
Friendship Home Solutions
March 2001 - January 2005 Personal Assistant TN
Take Consumer where he/she needs to go, Bathe and dress consumer, Fixes different meals, Does different errands
SunTrust Bank
February 2001 - November 2002 Proof Operator TN
10-key NCR Machine, Encoding check for deposits and withdrawal.
Strong detail skills
Bank of America/Nations Bank
March 1997 - December 1999 Proof Operator TN
10-key NCR machine, strong detail skills and accuracy. Encoding checks in state and out. Balancing batches.
Skills
Excellent customer service skills always making sure that the customer is satisfied. Listen to everyone's concern and come up with an agreeable answer. Use time wisely and a hard worker. Proficient in Microsoft Office programs including Excel, Word, and PowerPoint. Types 45 wpm with 14,000 keystrokes per hour.
Banking experience along with working in office environment.
References
Upon Request