Sales Customer Service
Resume:
Dwayne Webb
Email: *********@********.***
Address: *** ****** **
City: Chillicothe
State: OH
Zip: 45601
Country: USA
Phone: 740-***-****
Skill Level: Management
Salary Range: $50,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Dwayne Webb
142 Falcon Dr
Chillicothe, Ohio 45601
*********@********.***
EMPLOYMENT EXPERIENCE
Union Pacific Railroad- Salt Lake City/Provo-UT January 2011 to February 2012
Manager of Yard Operations
Manage the execution of the transportation plan to achieve quality of service business objectives, ensuring necessary resources are in place. Coordinate problem solving processes for injury and derailment prevention.
* 2012 Achieved #1 ranking for Salt Lake City Terminal
* 2011 Achieved #1 ranking in safety for Provo Terminal
Walmart -Chillicothe-OH February 20010 to January 2011
Assistant Store Manager
Effectively manage and control over $ 22,000,000 of retail and grocery fresh area inventory. Effectively manage and utilize 400 employees through clear delegation and personal communication. Manage and coordinate a payroll of 100 people.
* 2011 Achieved #1 Ranking in divisional customer service satisfaction.
* 2010 Achieved #1 Ranking in regional profit margin and sales for grocery area
Wells Fargo Financial.-Cincinnati-OH August 2008 to February 2010
Credit Manager
Developed and sell consumer loans. Investigates loan applications; assuring standards for approving loans are met. Solicits loans directly to the customer by telephone or in person. Develops familiarity with store products and services. Provides excellent service to customers.
* 2009 2nd overall in gross sales for the region.
* 2008 Fast-Start Contest, regional winner
Lowes-Chillicothe-OH August 2005 to August 2008
Commercial Sales
Achieve Commercial Sales unit budget goals by expertly servicing existing commercial customers, while actively pursuing and soliciting new accounts.
* 2007 Was ranked 40th companywide in gross sales out of 1200.
* 2006 Consistently ranked in the top 15% companywide for overall gross commercial sales.
* 2005 Top new Commercial Sales Specialist in the Columbus Ohio, district.
Mees Jewelry-Chillicothe-OH November 2002 to August 2005
Sales Associate
Presenting merchandise and detailed information on features and benefits; offering extended service plans and financing options; and meeting individual and team sales goals.
* 2004 2nd Ranked in gross service plans out of 28.
* 2003 1s t Ranked in customer service satisfaction out of 25.
* 2002 2nd Ranked sales associate in company out of 20.
EDUCATION
2008 Bachelors of Arts in Communication
Ohio University Athens, Ohio Concentration in Health Communication
STUDENT INVOLVEMENT
* 2006-2008 Ohio University Sports Marketing Club.
* 2006 Ohio University Basketball Team
* 2006 Ohio University Golf Team
ADDITIONAL TRAINING COURSES
* Wells Fargo Financial Credit Manager Training Program
* Franklin Covey Sales Performance Solutions
Edward Jones Financial Student Intern (2006)
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