Engineer Technical Support

Engineer / Technical Support / (Baltimore/DC)

Date: 2012-12-06, 1:20PM **************@*****.***

Dominic Hackney

Engineer / Technical Support / Web Application Programmer

I am looking for a good company to work for and hopefully build a long term relationship with.

I have worked as a systems engineer for the last three years building and designing enterprise class servers for telecommunications, networking, and storage. Our main focus was building, testing, and loading customized Linux servers designed for specific telecommunication operations such as deep packet inspection and network testing.

I have extensive knowledge with mTCA and aTCA platforms as well as standard PC based servers.

Much of our integration required UL certification and part of our daily responsibility required working closely with MET labs to insure this was done in a timely manner.

I have also worked with most of the major Law firms in Baltimore and DC as a Technical consultant and Technical representative for Document Technologies diagnosing and troubleshooting problems and finding solutions for many types of different technical issues.

When it comes to security I can work in the windows registry to remove harmful malware and other viruses and install the proper software and firewall protection to avoid these problems all together.

I have experience diagnosing problems and installing hardware or software to fix these problems as they arise and maintaining an organized file system for mass storage, backups, and faster productivity.

I am a driven and focused individual who knows how to see a project through from the beginning to end and I would love to show you what I can do for your company.

Experience

Velocite Systems

Systems Engineer

(July 2009 -- 2012)

Consistent use of Photoshop, Illustrator, Acrobat, MS Office, Putty, Linux, Filezilla, Tigerpaw, Sharepoint, AutoCAD, and Serer 2003-2008.

Advanced hardware builds with very aggressive deadlines.

Building, loading, and testing mTCA and aTCA platforms using customized versions of Linux for the telecommunications industry.

Server management and administrative tasks using Microsoft business server 2003 and 2008.

Design and integration of custom chassis and working with manufacturers on specially designed backplanes and power supplies.

Insuring daily production operations were carried out with proper safety regulations such as grounding and creating an anti static environment.

Legal Images of Baltimore, LLC

Assistant Director of Technology

(July 2005 -- 2009)

Consistent use of Photoshop, Illustrator, Acrobat, QuarkXPress, MS Office, Doculex, and various other Document and Graphical programs to achieve daily deadlines for the company's task of "Document Production".

Document scanning and indexing for use with litigation database software (requiring a fluent knowledge of programming and databases).

Project planning for document repository using SQL or a proprietary document database technology.

Document Technologies, LLC

Imaging Supervisor

(April 2001-- July 2005)

In-house Invoicing Data Application: The initial design used a COM component programmed in VB, which interacted with a web interface using ASP/DHTML, as well as a local VB interface. The final design uses MS SQL Server 7 stored procedures to house the business logic, XML for data handling, and ASP/DHTML for the web interface.

XML File Importing Application: Uses ASP to import another business' resume data.

Secondary job functions have included maintaining and troubleshooting moderate problems with the company's computer network / software / database, and providing insight on various company related issues.

Document Technologies, LLC

United States Bankruptcy and District Court FM Site

(February 1999 -- April 2001)

Initial tasks included -- Management of distributed-departmental documents, Tracking and maintaining thousands of files both physical and electronic, flowchart management / creation, proficient use of each MS Office applications, and document tracking by use of an RMS database.

Subsequent tasks include --

Daily monitoring of server operations and backups

Creating log files and access database implementation of custom clei coding and serial numbers of specific case files

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