Customer Service Supply Chain

Alan Burnham

Email: ********@********.***

Address: *** **** *** *****

City: Provo

State: UT

Zip: 84601

Country: USA

Phone: 801-***-****

Skill Level: Any

Salary Range: 45,000 to50,000

Primary Skills/Experience:

Inventory manager with over seventeen years supply chain management experience.

Educational Background:

BA Philosophy 1997 Brigham Young University

Job History / Details:

Alan Burnham

743 West 700, Provo UT 84601

(T) 801-***-**** (E)********@********.***

Career Focus

Detail-oriented Inventory Manager with a proven ability to utilize Lean principles to optimize the potential of inventory and logistic systems reducing costs and liabilities. Over seventeen years of experience in supply chain management in improving and integrating processes and procedures. Motivated by a desire to excel within a progressive business environment in both individual and team environments.

Summary of Skills

*Supply Chain Management

*Strategic Resource Planning

*Materials Resource Planning

*Accounts Payable Reconciliation

*Demand Planning

*Trend Analysis

*Project Management

*Purchasing

*Vendor Relations

*Materials Management

Policy Development

*Procedure Development

*Inventory Control Administration

*Inventory Data File Management

*Customer Service

*Customer Needs Analysis

*Computer Literate

*ERP systems

*MS Office

*Creative Problem Resolution

*Team Building

Professional Experience

08/2011 - 12/2012 DCWV Acquisition Corporation Provo, UT

Forecast Specialist

*Created a forecast model that draws from raw data to plan for the demands of wholesale customer accounts.

*Created a ranking system that monitors product performance in order to project trends.

*Improved response time to rapidly changing market conditions.

*Improved store in stock % for primary account meeting the goal of 96% across all product lines.

*Created a report indicating potential short ship situations in support of customer service.

08/2008 - 08/2011 Sunroc Building Materials Lindon, UT

Inventory Specialist

*Created a perpetual inventory cycle count program for multiple operations and locations that reduced overall variance from 6% to fewer than 3%.

*Utilized Lean principles to reduce the number of steps required to perform cycle counts.

*Utilized count variance analysis to identify areas of practice and procedure in need of improvement, identifying inter branch transfers as a significant issue.

*Identified the loss potential of improper purchases of non-stock inventory items, reducing the accrued liability of over $800,000 to virtual elimination of such future liability.

*Perpetual orientation of system users in control procedures measures.

*Inventory data file administration and revision. Reduced the overall Sku files from over 133,000 to under 33,000.

*Monitored receiving practices and developed procedures and policies that reduced accounts payable reconciliation issues due to procedure and performance.

*Monitored and assisted individual locations in resolving any accounts payable reconciliation issue within three business days in an effort to maintain all discount advantages.

10/2001 - 08/2008 Standard Builders Supply Salt Lake City, UT

Warehouse Supervisor/Purchasing

*Reorganized warehouse operations to reduce time constraints in stocking and pulling product.

*Optimized the flow of material to fabrication operation by improving MRP procedures, ensuring all fabrication orders can be completed without disruption due to unavailable component parts.

*Purchasing off all non-stock millwork components, improving the work load of the Inside Sales staff.

*Developed and maintained vendor relations, including monitoring return to vendor items in order to reduce loss.

*Inside sales support for retrofit and remodel customers and projects, increasing the company market share for that segment.

10/2000 - 09/2001 Burton Lumber Salt Lake City, UT

Shift Supervisor

*Utilized Lean principles to integrate two productions lines into one comprehensive operation, improving scheduling of production with fewer personnel.

12/1991 - 07/2000 Skyline Industries Pleasant Grove, UT

Warehouse/Materials Manager

*Organized warehouse operations that reduced loss from mishandling and improper storage by greater than 50%.

*Improved the logistical flow of multiple manufacturing operations by created remote storage locations and improved communication between warehouse and production floor.

*In the last year of the company s operation managed $23,000,000 of inventory with a annual loss of only $13,000.

Education

1997 Brigham Young University, Provo, UT, USA

Philosophy

Bachelors of Arts

*Coursework in logistical operations and systems analysis

*Additional coursework in Statistics and Accounting

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