Customer Service Administrative Assistant

Sabrina Simmons

Home: 912-***-****/Cell: 912-***-****

Sabrina Simmons

**** **** ****** **********, ******* 31313-Home 912-***-****/Cell 912-***-****

*************@*****.***

Summary of Qualifications

Successfully completed 22 years of demonstrated leadership in the Army, culminating as Senior Personnel Administration Supervisor. Performs a variety of clerical and customer service functions. Possesses skills in advising, training, conducting interviews, preparing documents, and data entry.

Mechanic Helper; Lockheed Martin Corporation, Ft. Stewart, GA; 2006-2011

Assisted mechanics by performing general service maintenance and specific duties such as supplying materials and tools. Responsible for examining materials and parts received to ensure quality control and accuracy. Received, and expedited the delivery of parts and materials to each mechanic. Ensured unserviceable equipment was properly documented for turn-in, and coordinated deposition. Possesses ability to lift materials up to 50 pounds.

Substitute Teacher; Liberty County Schools System, Hinesville, GA; 2002-2005

Taught a variety of subjects for Liberty County schools grades kindergarten to high school. Ultimately achieved the position to teach Art. Tutored students individually to reinforce difficult lessons.

Human Resource Generalist/Administrative Assistant; Muskin Leisure Products, Midway, GA; 2000-2001

Responsible for the input of production inventory data, sales forecasts, parts inventory and adjustments to stock as admin asst to the Vice President. Ambition and the ability to work independently earned a promotion to HR generalist. Helped 200 employees with benefit enrollments, workers compensation issues, and unemployment claims. Manually processed payroll checks as well as through Automatic Data Processing (ADP). Conducted new employee orientations.

Noncommissioned Officer in Charge (NCOIC), Marne Welcome Center; A. Co. Hq. Cmd., USAG, Ft Stewart, GA; 1999-2000

Oversaw the in processing of all newly assigned officers and enlisted soldiers to Fort Stewart. Monitored finance, medical, dental, and personnel records processing activities to ensure quality service. Ensured soldiers' personnel data and casualty information was updated and reported to the Department of the Army expeditiously. Coordinated with section supervisors to procure goods and supplies to ensure the highest level of customer service.

Personnel Administration Center (PAC) Supervisor; Hq. Co. 2d FSB, Camp Hovey, Korea; 1998-1999

Supervised the personnel administrative and financial support for over 800 officers and enlisted soldiers. Conducted briefings for in/out bound soldiers and prepared pay inquiries to ensure continuity of pay. Advised soldiers on beneficial elections and prepared casualty documents. Trained American and Korean soldiers on all military computer systems.

Chief, Personnel Operations Branch; Co. A 306th Military Intelligence Battalion, Ft. Huachuca, AZ; 1994-1998

Prepared/processed awards and decorations for all installation units. Coordinated and organized presentation ceremonies. Prepared travel documents for soldier training assignments and temporary duty assignments. Performed routine bookkeeping and file maintenance. Created a unit fund to raise money for company functions. Entrusted to maintain a company fund of $2K. Assisted soldiers with equal opportunity issues.

Computer Knowledge

Federal Logistic System; Microsoft Word; Microsoft Windows; Excel; PC Payroll for Widows (ADP); SIDPERS-3

Education

Columbia College, Missouri; Ft. Stewart Campus; Bachelor of Arts, General Studies - 2005

Certificate; PC Payroll for Windows-Automatic Data Processing, Inc., Jacksonville, FL - 2001

Certificate; Fundamentals of Human Resource Management, Coastal Georgia Community College, Brunswick, GA-2001

Awards and Decorations

Meritorious Service Medal (3rd award); Army Commendation Medal (4th award); Army Achievement Medal (4th award); Army Good Conduct Medal (7th award); National Defense Service Medal; Noncommissioned Officer Professional Development Ribbon with numeral 3; Army Service Ribbon; Overseas Service Ribbon (3rd award)

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