Customer Service Sales
Resume:
LINA DOO
Phone: 905-***-****
******.*@*******.***
SALES WORK EXPERIENCE
Barclays Bank PLC Mauritius as Lead Generator September 2008- June 2011
Assisting the clients, doing follow up regarding issuesPromoting the sales of the Banks like opening of Bank account, Credit cards and LoansTeam leading of 10-15 workers.Engaged clients, educated them regarding benefits of Barclays Bank productsDeveloped higher level of communication, customer relation and service skills due to sheer volume of client interaction.Assisting Fraud Awareness. Insurance Selling awareness
Hassam Moussa Rawat Group, Sales and Marketing Officer 31st July 2011- 27th Dec 2011
Develop and maintain the portfolio of corporate customer for Hassam Moussa Rawat Group, follow up on quotations and further business relationsAssist marketing department in strategies and administrative supportAssisting projects requiring planning and coordination of events
Zellers (Upper Canada Mall, Newmarket) as Sales Associate in (Fashion and Home entertaining Dept) 10th January 2012 - 15th August 2012
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
• Maintain an awareness of all promotions and advertisements.
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Assist in processing and replenishing merchandise and monitoring floor stock.
• Aid customers in locating merchandise.
• Communicate customer requests to management.
• Assist in completing price changes within the department.
• Assist in ringing up sales at registers and/or bagging merchandise.
• Any other tasks as assigned from time to time by any manager.
EDUCATION
Candidate in Tourism and Management, Diploma in Charles Telfair Institute 2006-2007
Modules: Marketing, Hospitality, Business, Economic and Law
Other Skills
Extremely quick learner; adaptable; capable of succeeding under pressure.Strong interpersonal skills developed through various client interactions.Highly motivated team player due to regular exposure to team environment from past customer service experience.Exceptional verbal, written and spoken linguistics skills in English, French.
ACTIVITIES & INTERESTS
Swimming, biking, reading and travelling.
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