Customer Service Data Entry

MARIA CHU (NEE ENNIS)

416-***-**** ******@*****.**

OBJECTIVE

Seeking a position as where my extensive experience will be further developed and utilized.

CAREER PROFILE

Possess excellent communication skills and interpersonal skillsExtensive experience in the credit and collections industry, and accounts receivables and accounts payables departmentsCommended by management for strong analytical, problem-solving and investigative abilitiesPosses a polished and professional approach when dealing with clientsProficient in QuickBooks, Great Plains, AS400, SAP, MS Word, MS Excel, and MS Outlook

PROFESSIONAL EXPERIENCE

National Elevator Consulting, Toronto, ON October 2010-August 2012

Accounting AssociatePerformed invoicing and billing functions for projectsPerformed cash related functions Maintained all customer and vendor information in QuickBooks and in house databaseCompleted data entry of accounts payables for batched and coded vendor invoicesBuilt excellent customer relationships that lead to more timely cash collections of receivables

BBM CANADA, Toronto, ON September 2005 – September 2010

Accounting AssociatePerformed invoicing and billing functions for projectsReviewed and analyzed accounts receivable applications including PAP and EDIPerformed cash related functions (including credit cards, EDI, and PAP), bank depositsPerformed collections duties for portfolio of over 300 accountsCompleted monthly statements under time constrained conditionsCompleted data entry of accounts payables for batched and coded vendor invoicesDesigned and maintained aging spreadsheets and contact list for all customersBuilt excellent customer relationships that lead to more timely cash collections of receivablesRecognized by management for successfully reducing DBO to below 45 daysAssisted in training other staff with PAP and EDI related functions

LIFESAVING SOCIETY, Toronto, ON August 2004 – May 2005

Accounting Assistant (Contract)Invoiced customers in timely fashionPerformed cash management functionsResponsible for completing bank depositsCompleted data entry of all accounts payable accurately and in timely mannerAssisted with payroll (staff of 45), data entry for timesheets (lifeguard staff)

IMPERIAL OIL, Toronto, ON May 2000 – May 2004

Invoice Corrections and Customer ServiceAnalyzed and ensured that customer accounts were billed accuratelyMaintained master database for all invoicesData entry for all sales reps expenses (coding and cheques)Maintained in-house databases (invoicing, vendor setup, timesheets)Exhibited excellent customer service skills by dealing with the concerns of clientsResponsible for filing and archiving confidential company documents

EDUCATION

Secondary School Graduate Diploma

Introduction to Bookkeeping

Microsoft Office 97 & 2000

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