Customer Service Representative

MICHELLE HOLM

** ******* ***., ******* ** L*P *X*

905-***-****

*****************@*****.**

Objective

To be part of a team where I can be proactive and contribute to solutions, as well as perform the everyday tasks required of me independently.

Work Experience

Nov. 2010 - Nov. 2011 Z.R. Tool Inc. Newmarket, ON Customer Service Representative/Administrative AssistantCustomer service, local and international shipping, order entry, invoicing, accounts receivable and payable, purchasing and receiving, report generation, documentation and correspondence, email, mail distribution

Mar. 2006 - May 2010 Kabar Industries Newmarket, ON Customer Service Representative/Administrative Assistant

Customer service and enquiries, order entry, invoicing, accounts receivable, accounts

payable, inventory control and receiving, vendor and customer liaison, report generation,

contract management, email, website maintenance

June 2003 - Feb. 2006 Evermore Automation Newmarket, ON Office Manager/Customer Service RepresentativeCustomer service and enquiries, order entry, database management, email, report generation, purchasing, correspondence, invoicing, bookkeeping, payroll, website mtce.

Mar. 2000 - June 2003 Self-Employed PC Support Analyst Newmarket, ON

Personal Computer Support AnalystTraining, installing software, database management, backups, troubleshooting, internet services, website installation and maintenance

Education/ Training

Computer Programming and Systems Analysis Diploma - Seneca CollegeOntario Secondary School Diploma - Sault Collegiate High School

Software

Business Vision, Word, Excel, Outlook, Internet and Email, Accpac, Quickbooks,

PowerPoint, Access

Skills

Keyboarding speed 60 wpmExcellent with software and computer troubleshooting

References

Zar Rakovski President of Z.R. Tool Phone: 905-836-0590Dave Silvey Supervisor at Kabar Ind. Phone: 905-***-****

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