Manager Customer Service

MARIA L DELVA

Email: ********@**-********-********.***

Address:

City: LONGVIEW

State: TX

Zip: 75601

Country: USA

Phone: 903-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Assistant manager adept at problem solving, customer service and hiring and training hardworking, quality staff. and closing procedures, banking, merchandising and recruiting.

Educational Background:

High School Dipolma from American InterContinental University, Hoffman Estates IL 1/2001 to 8/2005 (Business Administration)

High School Dipolma from Nixon-Smiley CISD, Hoffman Estates IL 1/2001 to 12/2012

Job History / Details:

Summary

Experienced Assistant manager adept at problem solving, customer service and hiring and training hardworking, quality staff. and closing procedures, banking, merchandising and recruiting.

Highlights

Energetic

Bilingual in Spanish

Compelling leadership skills

Resolution-oriented

Strong lead development skills

Dependable

Reliable

Loyal

Goal Oriented

Accomplishments

Fulfilled all supervisory duties when Store Manager was on vacation.

Routinely helped customers each day in a high-volume retail outlet.

Experience

August 2003 to July 2004

Bill's Dollar Store San Saba, Texas

Assistant Manager

Assisted the manager in ensuring the store ran efficiently and make a profit.

My goal was to help and assist the manager however possible.

Duties included; managing and training employees, performing clerical duties,sales analysis, customer care, etc.

July 1992 to March 1993

San Saba Community Action San Saba, Texas

Home Health- Aide

Assisted clients at home with cleaning; dusting, vacuuming, washing dishes and laundry, etc.

October 1991 to August 1992

San Saba Pecan Inc San Saba, Texas

Assembly Line Worker

Operated shaker table and picked out the bad pecans while the machine was running at a fast pace.

Sorted and hand picked the bigger pecans for packing.

Worked the night shift, 12 hr shifts.

September 1989 to February 1990

Nixon Public Library Nixon, Texas

Library Assistant

Assisted librarian in checking in and out books, returned books to original place, ran errands, helped keep the library.

Assisted in housekeeping, dusting, etc.

July 1988 to September 1989

Tex-Hens Inc Nixon, Texas

Poultry Assembly Line Worker

Worked in the assembly chiller line; made sure the hens were coming out without problems.

Inspected the hens for cleanliness and ready to be packed with ice and shipped.

May 1986 to August 1986

Nixon-Smiley C.I.S.D Nixon, Texas

Office Clerk

JTPA. Summer Job Program

Clerical helper, sorting and postage and delivering mail.

Running reports, restocking machines in office, etc.

Education

2005 American InterContinental University Hoffman Estates, Illinois

Associates Degree Business Administration

1987 Nixon-Smiley CISD Nixon, TX

High School Diploma

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