Customer Service Health Care

Patrick Brooks

Email: ********@********.***

Address:

City: Providence

State: RI

Zip: 02908

Country: USA

Phone: 401-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Activities assistant with 8 years experience in health care. Skilled in providing care on an Alzheimer's unit.Professionally trained I am also Responsible with excellent communication skills demonstrated by 8 years of experience in health care. Ensuring high standards of culturally competent care for a wide variety of patients with diverse needs.

Educational Background:

High School Dipolma from Urban League Of Rhode Island, Providence RI 1/2001 to 6/2010 (health care)

Job History / Details:

Education and Training

2009 Urban League Of Rhode Island providence, Rhode Island

G.E.D.

Certifications

Dementia and Alzheimer's Certified

Professional Background

Activities assistant with 8 years experience in health

care. Skilled in providing care on an Alzheimer's unit.Professionally trained I am also Responsible with excellent communication skills demonstrated by 8 years of experience in health care. Ensuring high standards of culturally competent care for a wide variety of patients with diverse needs.

Skill Highlights

Enthusiastic caregiver

Professional bedside manner

Phone communication

Patient-focused care

Patient/family focused

Culturally competent care

Patient transporting

Calm and level-headed

Companionship and emotional support

Patient-focused care

Daily living activity assistance

Client relations

Feeding assistance

Physical assessments

Customer service

Dementia and Alzheimer's knowledge

Accomplishments

Compliance

Maintained compliance with regulatory standards set by the facility.

Patient Care

Delivered compassionate care that exceeded hospital requirements.

Successfully provided quality care to no less than 25 patients in health care environment.

Documentation

Ensured charting accuracy through precise documentation.

Assessment

Executed full patient assessments.

Professional Experience

August 2009 to April 2012

Summit Commons Nursing and Rehabilitation Providence, Rhode Island

Activities Assistant

Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.Maintained patient privacy and confidential patient information.Ensured safety and well-being of patients.Transported patients to and from different departments.Provided caring companionship to elderly and developmentally disabled patients.Engaged patients with games, crafts, cooking, music, reading and other activities.

Cleaned and sterilized instruments and disposed of contaminated supplies.

March 2004 to April 2009

Berkshire Place Nursing and Rehabilitation Providence, Rhode Island

Activities Aid

Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.Documented patient information obtained from interviews.Maintained patient privacy and confidential patient information.Utilized strong assessment skills to determine necessary patient care.Ensured safety and well-being of patients.Engaged patients with games, crafts, cooking, music, reading and other activities.Organized, updated and maintained over 100 patient charts.

Responded appropriately to the physical, emotional and developmental needs of patients.

Provided patients and families with emotional support.

Exhibited compassionate care and communication with regard to issues of death and dying.

March 1998 to August 1998

Park View Nursing and Rehabilitation Providence, Rhode Island

Dietary Aid

Cleaned and sterilized instruments and disposed of contaminated supplies.

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