Human Resources Project Management
Resume:
Title:Nicole Kossove
********@*******.***
Document
Source below
Name: Nicole Kossove
Address:
City: Kansas City
State: MO
Zip/Postal Code: 64112
Country:
E-mail: ********@*******.***
Primary Phone:
Background
Most Recent Job Title: Group Human Resources
Most Recent Employer: Target
Career Level: Manager, Director Level
Availability or Timeframe:
Authorized to work in the US: Yes
Security Clearance:
Do you have transportation: Yes
Over 18: Yes
Education: Bachelors
Languages Spoken:
Job Preferences
Desired Salary: Open
Willing to Relocate:
Desired Job Titles:
Desired Job Types:
Work Status:
Desired Shifts:
Desired Travel:
Category: Advertising/PR, Corporate Relations/Communication, General Management and
Administration, Human Resources, Marketing, Media/Publishing, Operations, Project
Management, Teaching/Training
Company Size:
Company Type:
Industry:
View Emails To Candidate close
Email Status close
close
Forward Candidate(s) Status close
Saving close
Save To:
Note:
Resume Reserve and LeadLink data may only be used for contact directly related to
employment. Use of these free online services is subject to the Terms of Use. Resume
Reserve and LeadLink Terms of Use prohibit automated extraction of data, marketing, or
fees of any kind. Resume Reserve data is private and may only be used by authorized
individuals. Access codes for resume viewing and job lead posting are issued and owned by
LHH and will be revoked if misused.
Send questions to: *******@***.***
To review the Terms of Use, click here.
Copyright c 1997- Lee Hecht Harrison, Inc.
Nicole Kossove
1111 W. 46th St. #6
Kansas City, MO 64112
********@*******.***
Summary
Senior Business Professional with extensive experience working in a trend-forward Fortune
30 company. Proven abilities in directing people, training/ development, corporate
communications, public speaking, process improvement, and project management. Relationship
focused with innovative and strategic problem solving skills. Career includes identifying
business opportunities and directing teams in designing, communicating, and delivering
effective solutions.
Process and Project Management Strategic and Innovative Problem Solving Training and
Development Corporate Communications
Professional Experience
TARGET CORPORATION
2002-2010
An upscale discount retailer operating nearly 1,750 stores, an integrated online
business, and a credit card segment.
Group Human Resources Leader/Director, Overland Park, KS 20072010
Created and directed a Human Resources strategy for 76 Target stores with over $2.43
billion in sales, over 600 exempt team members, and 12,000 non-exempt team members. Led a
team of eight to achieve results in process improvement, development, talent acquisition,
compensation, retention, and employee relations.
* Designed and oversaw execution of a talent development strategy that led to fully
staffing senior level positions internally, exceeding company promotional goals, creating
a bench of District Team Leader talent, and reducing recruiting and relocation costs by
$404,000.
* Directed the creation and implementation of the stores staffing plan that resulted in
an improvement in productivity, a reduction of overtime hours, and a reduction of hourly
expense rate by 5.7% vs. LY. Managed an exempt recruiting team that executed talent
acquisition goals to hire and onboard over 200 exempt level team members and 90 interns.
* Led and influenced store leadership to identify the root causes of turnover and rolled
out action plans that reduced hourly turnover by 27% (3,000 team members) and exempt by
10% (50 team members) in one year.
* Received the Best Execution Award for representing Stores Human Resources leadership
on a headquarters cross-functional team. Honored for creating and rolling out company-
wide strategies around training, organizational effectiveness, total compensation,
development, interview processes, labor and employee relations, and other operational
processes.
Human Resources/Process Manager, Minneapolis, MN 20042007
Led cross-functional headquarters teams in project management, process improvement,
training design, and corporate communications. Led stores, distribution centers, and
headquarters operational process projects through the cycle of identification, content
creation, rollout, and execution.
Awarded the Vice President Award for leading a cross-pyramid operational team that
integrated all headquarters based support for talent acquisition, training/development,
retention, brand, compensation, personnel systems, and employee relations. The program
launch resulted in successfully de-centralizing processes for stores and distribution
centers company-wide.
Received the Top Dog Award for creating and rolling out training and communication that
streamlined the process for determining disciplinary actions related to company policy
conduct issues. Ultimately reduced legal liability for the company by significantly
improving consistency in situations of potential legal liability.
Received the Team Award for designing and successfully implementing a developmental
program for headquarters teams that resulted in closing talent gaps, promoting numerous
team members, and ultimately improving employee engagement on annual employee surveys.
Created and communicated company-wide corporate communication and process guides
including developing position job descriptions, performance plans/measurements, incentive
metrics, compensation guidelines, on-boarding training, and organizational
structure/staffing change guidelines.
Executive Team Leader, Gaithersburg and Lexington Park, MD 2002-2004
Managed operational execution, personnel management, and sales and service culture in
Target stores of over $65 million in sales. Led the staffing, training, scheduling,
performance management, and development processes for over 300 non-exempt team members.
Won the Most Valuable Player Award for achieving excellent results, being a peer
leader, and an influential voice for senior store leadership in the district.
Nominated and selected as the Market Resource for technical and employee relation
issues. Led the execution of new company rollouts for the district.
Trained new Executive Team Leaders through company Business College program. Led
ongoing district leadership development training for executives.
Assisted in setting up merchandising, operational, and human resource practices for two
new stores in the market.
Education
UNIVERSITY OF NORTH CAROLINA,
Chapel Hill, NC
Bachelor of Arts
in Communication Studies, GPA 3.8
Professional Development and Training
Numerous programs, conferences, and seminars including Project Management, Six Sigma,
Employment Law, Diversity, Employee Relations, Behavioral Interviewing, Public Speaking
and Leadership Development.
Contact this candidate