Customer Service .Net Software Development Project

Confidential User

Email: *********@********.***

Address: Address Withheld

City: Miami

State: FL

Zip: 33168

Country: USA

Phone: 514-***-****

Skill Level: Senior

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Ludger FRANCOIS

1001 N.W 148 StreetMiami FL, 33168

Phone: 786-***-****

*********@********.***

Qualifications:

More than 8 years of experience as a programmer analyst

Fluent verbally and written in English, French and Spanish

Understanding of the complete cycle of development:

Requirements analysis, functional analysis, organic analysis, development, test plans, production and maintenance.

Ability to create the functional prototypes required.

Aptitude to evaluate the risks related to the physical and technical safety of the data, the software and the computer material.

Technical control of relational modeling for the project management.

Customer Service Skills

Excellent communication and customer service

Pleasant and timely manner to Communicate with customers

Handle difficult customers professionally

Excellent teamwork contribution

Excellent ability to work with others, in both supervisory or support staff roles

Education:

Master degree 2 in software engineering (in progress.)University of Sherbrook, (Longueil)

Bachelor of Sciences and Information Technology (equivalency 2007-2010)

University of Montreal and University of Quebec

Certificate in data processing (2007)

University of Montral

Programmer Analyst: Client-Server-web (2002)

Descartes College, Montral

Assembly and Configuration of computer

Centro de Technologia Universal, Dominican Republic (1999)

Training

SharePoint Administration

SharePoint Application Development

Software and programming language:

C#, VB.net, Asp.net, C, C++, PL/SQL.

Microsoft Visual studio 2005, 2008, 2010 (Framework 2.0, 3.0,3.5, 4.0)

Operating systems: Windows, Linux

Microsoft office suite : Word, Access, Excel, PowerPoint, MS Project, VISIO

Serveur IIS 5,6 et 7, Apache

Database : SQL Server 2005, SQL Server 2008, MySQL, Oracle 10g, Oracle 11g, Transact-SQL

Report Software : Crystal Report

Other language : Java, PHP, jQuery

Work Experience:

Programmer-analyst (July 2011-May 2012)

CAE Montreal

Responsibilities

Develop new applications

Test applications

Update existing applications

Tools used

Microsoft Visual Studio 2010

Team Foundation Server (TFS)

Crystal Report

Microsoft SQL Server 2008

Programming language used

Html5 and CSS3

C#

JQuery

Java Script

Teacher (July 2010 May 2012) CDI Computing College Laval

Courses

VB.NET or c#, ASP.NET, Html

Information System

Analysis and Design (UML)

Programmer (September 2008-July 2010)

HIT Global Consultation and service application development

Responsibilities

Develop new applications

Test applications

Update existing applications

Tools used

Microsoft Visual Studio 2010

Tortoise SVN

Crystal Report

Microsoft SQL Server 2005

Programming language used

Html4 and CSS

VB.net, C#

Java Script

Other professional experiences

Math teacher in High School

Commission scolaire des affluents

Mathematics 416,426,514

Consulting in Data processing

Coumbite of Laval

Installation and management of networks (Windows 2003)

Supervise a group of young people in a project

Training of young people in the computer level (Office Suite)

Training the staff in the use of effective network

Web master of the Coumbite web site

References available upon request.

Contact this candidate