Project Manager Engineer

Katy Gamble

email: ****@**********.***

online portfolio: www.katygamble.com

EMPLOYMENT EXPERIENCE

IHS (Englewood, Colorado)

Full-time Senior Software Engineer, September 2008 to Present

User Experience Architect responsible for improving all product user interface visual designs as well as creating

corporate standards for design patterns, reusable components, and screen flows. Also responsible for

evangelizing User Experience tools and methods in order to increase product ease of use through usability

testing techniques and bringing the end user to the forefront of the software lifecycle.

Established company s first User Interface Standard documentation for products to ensure a

common brand / look and feel across all products. Received acceptance from product

management and development community.

Re-designed the homepage of a storefront site (global.ihs.com) that resulted in a 20% increase in

sales per day totaling ~$1.7 million per year.

Use of web design skills to develop wireframes and prototypes for various products. (HTML,

JavaScript, CSS, PhotoShop, .NET)

Conducted end user interviews to analyze prototype designs before developing products. This

early involvement of the user community prevented hours of enhancement requests before

products went live.

Established and supported a feedback forum for all products to use. Before, users emailed in

requests and would not hear back about the request. Now, users have transparent visibility about

their enhancement requests with a product community and can vote on other ideas. Tool also lets

product managers prioritize enhancements for future releases and communicate with their

product s user community.

Established a corporate-wide User Experience Advisory Board to tap into the collective intelligence

at the company to create a community that assisted in the development of standard s and sharing

the knowledge of the board s effort within their respective communities. This was the key factor in

successfully launching and using the UI Standards.

Re-designing company intranet portal to improve usability and find -ability of topics related to

human resources, benefits, policies, events, training, and news per region. Activities include:

usability testing, card sorting, information architecture, wireframes, prototypes, content evaluation,

graphic design, and development.

Recondo Technology (Centennial, Colorado)

Full-time Associate Software Engineer, July 2007 to August 2008

Sole User Interface Designer to research and design a large medical billing SaaS application.

Created the entire GUI based on stakeholder requirements and end use r needs/wants. (HTML,

JavaScript, CSS, PhotoShop)

Established company s first User Interface Standard documentation to ensure a common look and

feel across all screens.

Use of web design skills to develop wireframes for the development team

Created theme for parts of application utilizing GWT (Google Web Toolkit).

Ciber (Englewood, Colorado)

Full-time Consultant, August 2006 to July 2007

Interaction Designer - Jeppesen

Sole Interaction Designer to research and design a large aviation data firm s asset repository web-

based application.

Created the entire GUI based on stakeholder requirements and end user needs/wants. (HTML,

JavaScript, CSS, PhotoShop)

Established department s first User Interface Standard documentation to begin an effort to create

web application that function the same.

Use of web design skills to develop wireframes for client s development team

Developed and performed both client and end user interviews and usability assessments

BoldTech Systems (Denver, Colorado)

Full-time Consultant, February 2004 to August 2006

Lead User Interface Engineer Verizon Wireless, Avaya, Policy Studies

Lead User Interface Engineer to design and develop various corporate web applications to be used both

by internal employees and/or clients.

Created the entire GUI based on stakeholder requirements and end user needs/wants. (Visual

Studio .Net, ASP, HTML, JavaScript, CSS, PhotoShop)

W orked with client s design standards team to assure the common look and feel requirements

were applied correctly

Use of web design skills to develop templates for clients development team

Developed and performed both client and end user interviews and usability assessments

Assisted in business relationships and coordinating development efforts outside of the usability

effort

W eb/Graphic Designer

Design and maintain corporate web sites on the Internet and Intranet (HTML, JavaScript, CSS,

PhotoShop, PERL, CGI).

W orked with Sales and Marketing teams to assure the web site was updated and followed design

standards.

Maintained daily the company intranet with news about the company, people, and topics in the

news.

Reached out to employees for information to publish to the intranet.

Designed graphics needed for marketing team

Republic Parking System Swedish Medical Center (Denver, Colorado)

Full-time Project Manager, July 2003 to February 2004

Managed and maintained multiple parking garages and valet stations for Swedish Medical Center

Teamed with Facilities and Security management teams to implement a new access control

system that integrated ID badges, building access and parking garage access into a single card.

Team Lead for the re-badging and access permissions efforts.

Organized efforts to maintain and improve all parking garage grounds and valet areas

Managed a staff of 12 employees which included recruiting, interviewing, training, problem

resolution, customer care, and most importantly, building and maintaining a positive and fun work

environment for the team.

Lockheed Martin Corporation Enterprise Information Systems (Littleton, Colorado)

Full-time Systems Integration Analyst, July 2000 to May 2002

Developed multiple in-house applications used by aerospace engineers (HTML, JavaScript, CSS, JSP, SQL,

Oracle)

Technical Lead for four web applications

Developed and designed department intranet

Developed and designed department audit application

Developed and designed department web application templates to establish common look and feel

across all applications developed

Designed logos and graphics needed for all web applications

Provided technical support to end users

W orked with various application leads to resolve end user issues

StartSpot (Denver, Colorado)

Part-time Internet Marketer, November 1998 to February 1999

Assisted with the launch and the marketing of an internet startup venture.

Managed all e-marketing efforts

W rote editorials/press releases for StartSpot s various web sites

Created media packages

Managed the contacts database

Developed tutorials to share knowledge about search engines

EDUCATION

University of Colorado (Boulder)

Bachelor of Science Business Administration (May 2000)

Majors: Information Systems and Marketing

SKILLS

HTML Web and User Interface Design

Over ten years of experience in HTML including 10 years of experience including developing a touch

designing a national web page application for a major screen application for a national telecommunications

aerospace company in Denver. This allowed engineers company. And an internal web application for a

to access time sensitive documents within minutes vs. major aerospace firm. Skills ranged from

weeks. requirements gathering, usability assessment,

design and user testing.

JavaScript

Graphics

Over 10 years of experience in JavaScript in support of

web page development to help decrease load time by 10 years experience in graphics producing

placing logic on the client machine vs. the server. departmental logos, marketing brochures, and

company collaterals for use as hard copies as well

as online.

OTHER SPECIAL SKILLS

Computing

Operating Systems MacOS, Windows NT/XP, Linux, UNIX

Sybase, Oracle, Access

Databases

MS Office Suite, Adobe Suite, Dreamweaver, Flash,

Software

Visio, Visual Studio .NET

Languages JavaScript, SQL, HTML, CSS

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