Manager Customer Service

Location:

Posted:

November 22, 2012

SHAWN M. O BRIEN

Apple Valley, MN 55124

abpr0x@r.postjobfree.com

AREAS OF EXPERTISE:

Logistics Inventory Control Customer Service

Team Leadership Problem Resolution Training

Oversight Organizational skills.

PROFESSIONAL SUMMARY:

Minnesota National Guard 2006 - Present

Company Supply Manager / Fleet Manager 2010 - 2012

1-125th Field Artillery, Camp Patriot, Kuwait.

Planned the daily work of a team of supply specialists to achieve set goals, ensuring

maximum output of the supply room.

Maintained over 56 million dollars of government equipment.

Received 2 separate awards for outstanding performance during overseas duties.

Managed over 30 vehicles ensuring 100% readiness and safety of the fleet.

Conducted monthly inspections of 2 warehouses consisting of 7 annexes and 22

containers, ensuring 100% accountability of assets.

Assistant Supply Manager 2006 - 2010

Bravo Company DHHBN, Rosemount, MN.

Reviewed, inspected and processed over 700 records of clothing issued to personnel.

Identified operational deficiencies in the supply warehouse and met Army standards by

reorganizing storage annexes.

Supervised five other supply room assistants in daily tasks.

Accounted for over five million dollars worth of Secret equipment.

Conducted monthly inventories ensuring 100% accountability of property.

Assistant General Manager and Head of Security 2003 - 2005

Great American Sports Bar, Bloomington, MN

Assigned over 50 work schedules for employees, ensuring proper coverage for all shifts.

Recorded all daily cash transaction reports for all wait staff.

Inspected all incoming orders ensuring that all ordered items were present.

Consistently set the example for others to follow by being prompt, professional,

courteous and calm in situations.

EDUCATION:

WAHSBURN High School, Minneapolis MN Diploma

U.S ARMY Basic Training, Jackson SC Diploma

U.S ARMY Advanced Individual Training, Fort Lee VA Honor Graduate