Project Manager Quality Assurance

*************@*****.*** www.bphillipsmith.com

Phil Smith

P rofile

Project Manager and Learning Developer with extensive and varied experience managing the design of e-

learning projects for Fortune 500 companies, federal government agencies, and higher education.

E xperience

05/2011 04/2012 MindWorks Multimedia Durham, NC

V ice President, Learning and Development

MindWorks Multimedia is a full-service multimedia design and production company, focusing primarily

on interactive e-learning design and development, video production, and event management. Clients

include EMC, United Therapeutics, Salix, Quintiles, Nordstrom, Brother, and Duke Hospital.

Manage day-to-day operations for the Learning & Development division.

Consult with new and existing clients to provide learning solutions and grow relationships.

Design effective learning experiences in collaboration with instructional designers.

Develop budgets and ensure overall schedule compliance.

Maintain strategy adherence and oversee effective quality assurance procedures.

Prepare estimates and write proposals for new projects.

Research emerging technologies.

Develop and modify interactive activities for e-learning modules.

Selected Accomplishments:

Implemented a new project management system with integrated employee time recording, resulting in

improved measurement of individual project costs.

Documented and standardized existing project development processes, resulting in consistent reporting

and record-keeping across a variety of project types.

08/2008 04/2011 Media Box Studios Raleigh, NC

Project Manager / Sr. Multimedia Developer

Media Box Studios is a creative digital agency focusing on visual communication and multimedia

development for emerging technologies. The company provides solutions primarily for training and

marketing. Clients include the U.S. Navy, U.S. Army, Rubbermaid Commercial Products, Emerson

Appliances, Trex, and Salamander Designs.

Managed Raleigh office, including 4 on-site employees and 4 remote employees.

Guided development of $600,000 yearly in e-learning projects for government and commercial clients.

Consulted with account managers, creative directors, technical leads, and client SMEs regularly to

define and document project requirements, determine required resources, and communicate risks.

Scheduled and allocated resources, established budgets, and tracked timelines for projects with budgets

ranging from $10K to $250K, using Microsoft Project.

Monitored task completion and used earned value management to regularly communicate overall

project progress to stakeholders and team members.

Managed the hiring and training of new employees.

Led multimedia development for interactive components.

Represented company at national and local trade shows.

Served as Information Systems Security Manager for government projects.

Phil Smith *************@*****.*** www.bphillipsmith.com

Selected Accomplishments:

Improved development process to align delivered products more closely with client expectations, saving

approximately $57,000 over one year.

Proposed, documented, and presented an updated project scope to client, resulting in $50,000 change

order.

Designed and created a template to facilitate company-wide task progress reporting and tracking across

geographically and functionally diverse teams.

12/2005 07/2008 Media Box Studios Warrenton, VA

Project Lead / M ultimedia Developer

Produced interactive e-learning products.

Scheduled resources, assigned tasks, and tracked project timelines and progress.

Wrote narration, created storyboard graphics and descriptions, and designed screen templates.

Directed a small team of flash animators and 3D artists in the creation of graphical content.

Created interactive learning objects, quizzes, and animations.

Performed quality assurance reviews.

Developed interactive multimedia components.

03/2004 12/2005 MTC Technologies / BAE Systems Warrenton, VA

M ultimedia Developer

Created simulations, quizzes, and animations for interactive multimedia instructional products.

Simplified complex system diagrams and other technical documents to create engaging, functional,

and aesthetically pleasing learning experiences.

Performed basic video editing and encoding for streaming formats.

Recorded voice talent and performed audio editing of narration and sound effects.

E ducation

01/2003 University of Virginia Charlottesville, VA

Bachelor of Arts in Cognitive Science

R elated Skills and Activities

E-learning and multimedia development using Flash, Actionscript, Photoshop, Dreamweaver,

Soundforge, Captivate, and Camtasia. Basic to intermediate knowledge of other Adobe Creative

Suite applications, HTML, CSS, Javascript, PHP, MySQL, and XML.

Experience with Moodle learning management system configuration.

Thorough knowledge of Microsoft Project and Microsoft Office Suite.

Experienced user of collaboration and organizational applications, including Google Docs,

Basecamp, and Mindjet MindManager.

Active member in local chapter of American Society for Training and Development.

Organizer for geekSPARK at SPARKcon, 2010-2012. Managed production of mobile app.

R eferences

References are available upon request.

Contact this candidate