Customer Service Technician
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Michael Holland's Resume
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Thursday, August 26, 2010
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*** * *** Street
Murray, KY 42071
August 4, 2010
Mr. Philip Moore
Manager, Murray Office
Crye-Leike Realty Services
115 South 4th Street
Murray, KY 42071
Dear Mr. Philip Moore:
My name is Michael Holland I am a student at Murray State University here in Murray, KY. I have served in the United State Marine Corps for four and half years. I am in my junior year at Murray State. My Major is Business Management Entrepreneurship. I am experienced in graphic design and I have an extensive background in electronics repair. My godmother was the owner of Harbor Town Sales in Big Sandy, TN. I am familiar with the marketing process and the steps that need executed for the successful sale of a property. Thank you for your time and our conversation. I am located here in Murray, KY I would like to know when would be a good time for you; so that I may be able to come by for an in person interview. When hired I will add my Marine Corps managerial experience and my time management skills to an already firm foundation built from professionalism and years of experience.
Sincerely yours,
Michael Charles Holland
Michael C. Holland
420 S 9th Street
Murray, KY, 42071
*********@***********.***
Objective
• To obtain a position with Crye-Leike Realty Services as a part-time administrative assistant.
Highlights of Qualification
• Government Secret Security Clearance (Inactive)
• Awarded Certificate of Accommodation from The United States Marine Corps for Superior Customer Service
• Proficient in Microsoft Windows 7 Software: Microsoft Office 2007
• Managed and trained 1,500 Marines
• Strongly able to manage multiple tasks at once
Work-Related Experience
(March 2009 – August 2009) Assistant Network Administrator
Beasley’s Satellite and Antenna Paris, TN
• Installed and maintained 250 Motorola Canopy systems in rural environments
(March 2008 – June 2008) Aviation Radio Repair Technician
Rockwell Collins College Park, GA
• Repaired Aviation Equipment for Fortune 500 companies in the aviation industry
• Repaired 500 units in a timely manner and under emergency circumstances
• Tuned and aligned circuitry into specification compliance by adjusting and modifying circuit elements
• Trained in ISO 9001
(December 2007 - February 2006) Multi-channel Radio Technician
United States Marine Corps Quantico, VA
• Maintained and repaired 5,000 Multi channel radio systems
• Supervised and trained 380 Marine Corps Officers in multi-channel Telecommunications
• Troubleshot and repaired 1.105 hours of multi-channel radio systems
Michael C. Holland
(February 2006 - January 2006) Marine Security Guard
United States Marine Corps Quantico, VA
• Trained in keeping security of Top Secret information
• Trained in Guarded the United State Embassies and U.S. Ambassadors, and Foreign Dignitaries
(December 2005 - September 2004) Encrypted Land Mobile Radio Technician
United States Marine Corps Okinawa, Japan
• Assisted in the direct supervision and installation of $20 million of Motorola Encrypted Land Mobile Radios in the Global Pacific Region
• Programmed 2,500 Motorola land mobile radios which include hand-held, mobile and consulate radios
• Supervised the installation of 2 encrypted land mobile radio repeater towers
• Maintained and repaired 20,000 encrypted land mobile radios in Okinawa, Japan Marine Corps Base Camp Smedley D. Butler
• Troubleshot and repaired 2,000 help desk tickets dealing with all Encrypted Land Mobile Radio systems, Pagers, and Public Announcement Systems
• Operated and set up 500 Public announcement systems and audio visual systems.
Work Experience
(December 2009 – September 2009) Pizza Delivery Technician
Dominos Inc. Paris, TN
• Assisted in the creation and delivery of pizzas, breadsticks, and wings in a timely manner
• Provided superior customer assistance and created good will among customers and Dominos Inc.
Education
Murray State University (December 2012 – August 2009)
Murray, KY
Baccalaureate Degree: Bachelor of Science in Business
Area: Management Entrepreneurship
College of Business
(AACSB-IAME accredited) The Association to Advance Collegiate Schools of Business
Dean’s List: Fall Semester 2009
Spring Semester 2010
Core GPA: 3.75/4.00
Overall GPA: 3.54/4.00
United States Marine Corps (September 2004 – July 2003)
29 Palms, CA
Certification: Plain layer Circuit board certified (Specialized in) Land Mobile Radio Repair,
Area: Micro Soldering Basic Electronics Communications, Leadership,
Core GPA: 3.23/4.00
Overall GPA: 3.52/4.00
Michael Holland
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420 S 9th Street
Murray, KY 42071
August 4, 2010...
About Me
Michael Holland
I have been an electronic technician for about 5 years. I have worked for fortune 500 companies some of them inclusde Rockwell Collins, Motorola
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