Gabe Grayum: User-Centered Design Professional
gabegrayum.com *******@*****.*** 503-***-**** Portland, OR
Interaction Designer, Visual Designer, User Experience & Usability Evangelist, Ex-Developer
Prominent Skills:
User Experience Design
Qualitative & Quantitative Research, Interviews, Contextual Inquiry, Goal & Task Analysis, Personas,
Scenarios, Storyboarding, Wireframing, Prototyping, User Testing
Visual Design
Pixel Level Mockups, Typography, Color Theory, Interface Guidelines
Technical/Development
HTML, CSS, JavaScript, jQuery, AJAX, PHP, Rails, SQL, Git, svn, Xcode, Cocoa Touch (familiarity)
Favorite Software/Tools
Fireworks, Omnigraffle, Pen & Paper
Qualifications:
6 years focused on creating interactive software products with valuable & intuitive user experiences.
13 years practicing web design & development. Thorough knowledge of current best practices.
A decade managing and documenting technical projects and leading teams to turn vague concepts
into valuable products that advance business goals.
Experience with full software development life-cycle, architecting scalable platforms, object oriented
programming, database design and agile methodologies.
Exceptional aptitude for teamwork and collaboration with diverse disciplines in distributed
environments, listening, organizing and facilitating conversations.
Strong proficiency with IA/UX and web usability best practices.
Profile:
Passion for user-centered design and desirable, usable products.
Strong leader. Takes charge when needed. Manages products, projects & teams.
Entrepreneurial with business acumen. Big-picture oriented.
Exceptional combination of right brain/left brain strengths. Problem-solver.
Ongoing quest to improve products and business processes.
Continual learner. Avid reader of industry publications.
Professional Experience:
User Experience Lead
Janrain (Startup) User management SaaS for the social web
2009 current
Lead the design team to shape the user experience of Janrain's user management platform, and social
login & sharing features for websites and mobile apps. Janrain Engage is used on over 200,000
websites.
UX Designer (Freelance/Contract)
2008 - 2009
Pensive Studios (iPhone App) Conceived of and managed the development of a productivity
application for the iPhone. Designed the complete user experience utilizing standard UX methods to
create a delightful user interface consistent with Apple's guidelines.
Cinemigo (Web) Designed and implemented the UI for a UK based cinema & movie review website.
Developed sitemap, wireframes & interactive prototypes. Created a compelling visual design and built
templates with HTML, CSS & jQuery.
Ensequence (10 foot UI) Worked on a next generation concept of HBO On Demand. Analyzed
competing products & HBO's user research to define user goals, activities & feature set. Wrote use
cases and created site map, wireframes & spatial navigation model.
Lead UX/UI Designer
Pheedo, Inc. (Startup) Enterprise level SaaS, syndicated content & rich media
2005 - 2008
Designed the user experience of a web 2.0 product contributing to:
1 billion monthly impressions, 27 million uniques (3,400% 2 year growth).
300% revenue growth for clients like NY Times, Cnet, NBC, Wired & USAToday.
Led the UI team thru research & discovery, interaction design, development, usability testing.
Maintained the short-range product road map.
Advocated for and defined the role of UX within the organization and an agile development process.
Created UI standards and libraries.
Increased efficiency 50% within the account management team by envisioning and then building a
suite of tools for managing customer data.
Led a ground-up rebuild of the user interface, applying UX methodologies to design an extensible
architecture supporting complex user interactions.
Designed an analytics package and dashboard, defining key metrics and producing a coherent
information design. Used as a key selling point attracting top clients from the competition.
Senior Web Designer/Developer
Curiosity Group (Agency) Interactive marketing & brand experience
2004 - 2005
Worked within cross-functional teams to plan, architect, design, build and test interactive media for
clients including HP & Apple. Focused on interaction design, meeting usability heuristics & creating
standards compliant interfaces.
Turned a floundering intranet project into a success story by applying user testing & other UX
methods to clarify objectives and redesign & launch the application.
Built a prototype RSS advertising platform after conducting extensive market research, defining
objectives & exploring design concepts.
Reduced scheduling issues and resource conflicts by conceiving, designing and building a gantt chart
web app to meet the needs of production management.
Lead Web Designer/Developer
J-Tech Communications (Agency) Web strategy, planning, and design
2003 - 2004
Designed the information architecture and user experience of websites and applications for the
company's largest projects to date ($100k).
Led a nimble team thru the development life-cycle, contributing art direction, managing programmers
& ensuring usability. Repeatedly delivered site launches on schedule and within budget and garnered
praise from top clients.
Created and implemented standard practices for designers and programmers.
Boosted overall efficiency and profitability by developing an improved pricing structure and
implementing processes changes.
Principal Web Designer/Developer
GetYourOwn.net Website design & development
2002 - 2005
Created information architectures and user interface designs for dynamic websites by applying user-
centered design practices. Produced diagrams and blueprints, building prototypes, production code
and testing for usability.
Hired by a client after nine months based on delivering consistently exceptional results on schedule
and within budget.
Operated as a small business, marketing services, interacting with clients, managing accounts,
providing support, defining processes, creating business documents, etc.
Web & Marketing Director
ACGI Autodesk reseller & software services for the AEC industry
2001 - 2002
Expanded brand into new markets thru market research, web strategy & marketing campaigns. Made
$250k in sales. Managed diverse web projects to meet objectives and cohesive branding.
Designed curriculums and materials for custom training sessions, tutorials and seminars, applying
user-centered design concepts for optimal targeting.
Established a profitable Autodesk software sales, support & training department, developing its
standards & processes.
Designer
Kinematic Automation Automation and diagnostic equipment manufacturer
1999 - 2001
Designed complex products creating SolidWorks models, AutoCAD drawings, diagrams & software
requirements. Built prototypes to prove concepts that were implemented into new product lines with
values up to $1 million.
Reduced the labor involved in creating bills of materials by assisting in the design of a software
application to automate the process.
Co-Founder
Bored Finger Boards E-commerce in the early days
1997 - 2000
Invented and produced a line of finger skate/snowboards. Designed company's identity.
Discovered the true power of the web, building a website that sold our invention around the world and
created community thru regularly produced content.
Designer
MRL Industries Semiconductor and industrial thermal processing
1997 - 1999
Refined information design and technical project documentation skills thru the design of products
($600k avg. value) using Pro-Engineer and AutoCAD for clients such as HP & Motorola.
Saved engineering labor on the daily process of part list creation by automating the process.
CAD Designer
Condor Earth Technologies Geographic information systems & earth science
1995 - 1997
Developed information design and cartography skills during creation of maps and detailed engineering
drawings representing GIS and earth science data for clients like NASA's JPL.
Made the entire project archive findable by cataloging, indexing, and creating a database of metadata
for 1000's of drawings distributed across physical locations.
Education:
Computer Science - Geographic Information Systems
Columbia Community College
1995 - 1997