Manager Customer Service

Roberto Sibrian

Email: ********@***********.***

Address:

City: Clifton

State: NJ

Zip: 07011

Country: USA

Phone: 973-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Cashier experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.

Educational Background:

High School Dipolma from American Institute, Clifton NJ 1/2001 to 11/2012 (Computer Information Processing)

High School Dipolma from Clifton High School, Clifton NJ 1/2001 to 11/2012

Job History / Details:

Career Focus

Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Cashier experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.

Summary of Skills

Computer Literate

Computer Proficient

Creative Problem Solving

Customer Satisfaction

Customer Service

Sales

Customer- and service-oriented

Cash handling accuracy

Loss prevention comprehension

Listening skills

Excellent communication skills

Written and oral communication skills

Energetic self-starter

Reliable and punctual

MS Office

Reliable team worker

Neat, clean and professional appearance

Comfortable standing for long time periods

Commercial deep fryer and slicer operation

Delivers exceptional customer service

Engaging personality

Excellent multi-tasker

Fluent in spanish

Professional Experience

May 2012 to Current

Burger King Clifton, NJ

Cashier

Prepared items according to written or verbal orders, working on several different orders simultaneously.Worked well with teammates and openly invited coaching from the management team.Cleaned food preparation areas, cooking surfaces, and utensils.Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.Took initiative to find extra tasks when scheduled duties were completed.

June 2010 to October 2011

Dollar Tree Clifton, NJ

Cashier/ Assistant Manager

Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Operated a cash register to process cash, check and credit card transactions.Explained information about the quality, value and style of products to Influence customer buying decisions.Replenished floor stock and processed shipments to ensure product availability for customers.

September 2008 to December 2009

The Venetian Garfield, NJ

Waiter

Apportioned and served food to facility residents, employees, or patrons.Assisted co-workers.Assisted diners with seating as needed. Attempted to limit problems and liability related to customers' excessive drinking. Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.

October 2007 to February 2008

Goldstein, Ballen, O'Rourke & Wildstein Passaic, NJ

File Clerk

Supported a team of six attorneys with generating and filing of pleadings, motions and various court documents.Drafted legal papers including complaints, summons and interrogatories.

October 2006 to July 2007

Sears Wayne, NJ

Cashier

Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Operated a cash register to process cash, check and credit card transactions.

Education

2012 American Institute Clifton, NJ

Computer Information Processing

2.9 GPA

2008 Clifton High School Clifton, NJ

High School Diploma

Professional Affiliations

Brad Heisman- district manager at Dollar Tree 215-***-****)

Diana Baine- manager at PetCo was manager at Dollar Tree 201-***-****)

Tarek Ramadan-manager at burger king 973-***-****)

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