Administrative Assistant Customer Service

Christy Larson

Email: abpqlu@r.postjobfree.com

Address:

City: Williston

State: ND

Zip: 58801

Country: USA

Phone: 701-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Ray High School, Ray ND 1/2001 to 5/2003 (General)

High School Dipolma from Williston State Colllege, Ray ND 1/2001 to 11/2012

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Administrative support

Meets/exceeds goals

Project planning

Attention to detail

QuickBooks

Filing and data archiving

Core Accomplishments

Data Organization

Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly. Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience

August 2012 to October 2012

Mercy Medical Center Williston, ND

CNA / Unit Clerk

Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.

Posted patient test results in online database for physician and patient retrieval.

Located, checked in and pulled medical records for appointments and incomplete patient charts.

Accurately copied physician-dictated reports and complied with patient requests for copies of patient records.

February 2012 to April 2012

Benchmarck Williston, ND

Administrative Assistant

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.

August 2011 to February 2012

Titan Machinery Williston, ND

Administrative Assistant

Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account resolution.

Successfully handled 50 to 70 bills per day.

Created databases and spreadsheets to improve inventory management and reporting accuracy.

Created company's first employee manual including training and development, tracking of all off-site cell phones, computers, copy/fax machines and jobsite plans.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.

December 2011 to January 2012

Williston Fire and Safety Williston, ND

Administrative Assistant

Prepared and drafted all outgoing correspondence in a timely manner.

Complied annual recommendations for end of fiscal year budgets.

Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account resolution.

Provided efficient customer service to clients.

Created databases and spreadsheets to improve inventory management and reporting accuracy.

Created company's first employee manual including training and development, tracking of all off-site cell phones, computers, copy/fax machines and jobsite plans.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.

February 2011 to May 2011

Tuboscope Williston, ND

Administrative Assistant

Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account resolution.

Provided efficient customer service to clients.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Education

2003 Ray High School Ray, ND

High School Diploma General

Williston State Colllege Williston, ND

General

Basic general course studies.

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