Customer Service Sales
Resume:
Hadji Thiombane
Email: ********@**********.***
Address:
City: santa barbara
State: CA
Zip: 93111
Country: USA
Phone: 805-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.
Educational Background:
High School Dipolma from University of California, Santa Barbara CA 1/2001 to 6/2009 (Financial Mathematics and Statistics)
Job History / Details:
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.
Highlights
Exceptional customer service
Bilingual in french
Sales expertise
Risk management evaluation background
Strong sense of banking ethics
Practiced knowledge of bank security systems
Cash dispenser operation
Reliable
Excellent communication skills
Friendly
Energetic
Team player
Strong work ethic
Strong organizational skills
Active listening skills
Sharp problem solver
Courteous demeanor
Large cash/check deposits expert
Top sales performer
Customer service expert
Adaptive team player
Accomplishments
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts
Advise customers about different product the bank offers.
Sales
Consistently generated additional revenue through skilled sales techniques.
Accuracy
Consistently achieved a 94 percentage teller balancing average.
Balanced daily cash drawers and vaults totaling an average of $50,000.00
Experience
October 2009 to October 2012
Bank of America santa barbara, California
Teller
Assist customers in their daily transaction in the banking center.
Resolve complex service issues for customers or refer them to the appropriate associate.
Providing proactive sales activities of basic products while referring more complex request to associates with more in-depth expertise.
Processing transactions accurately and efficiently while building solid relationship with my customers.
Consistently seeking to delight my customers with exceptional customer service and positive attitude.
Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.
September 2008 to September 2009
santa barbara media group santa barbara, ca
client relations
Serve as a liaison between the client, the team and the agency.
Collaborate with clients to redesign material using an original format.
Develop and implement business plans for local businesses.
April 2002 to May 2005
Diamalaye Shop Los Angeles, CA.
co-owner
Invested in and maintained a profitable luggage business Oversaw marketing, sales, financial management, customer service.
Hired, trained and supervised employees.
Accurately logged all daily shipping and receiving orders.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Processed merchandise returns and exchanges.
Education
June 2009 University of California Santa Barbara, california
B.S Financial Mathematics and Statistics
Coursework in Business, Marketing and Communications
Coursework in Business Administration and Organizational Development
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