Customer Service High School

Patrick Balahan

Email: ********@*****-********.***

Address:

City: Irvine

State: CA

Zip: 92606

Country: USA

Phone: 949-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments. Personable and responsible Cashier with 1 year in retail and customer service. Solid team player with upbeat, positive attitude. Motivated food serving professional with 1 year of food and beverage experience in casual and fine dining. Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.

Educational Background:

High School Dipolma from Santa Barbara City College, Santa Barbara CA 1/2001 to 5/2011 (Computer Science)

Job History / Details:

Career Overview

Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.

Personable and responsible Cashier with 1 year in retail and customer service. Solid team player with upbeat, positive attitude.

Motivated food serving professional with 1 year of food and beverage experience in casual and fine dining.

Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.

Core Strengths

Reliable and punctual

Cash handling

Reliable team worker

Neat, clean and professional appearance

Comfortable standing for long time periods

Math and language skills

Delivers exceptional customer service

Java/C/C language proficient

Various operating systems

Typing speed [80] WPM

Resolution-oriented

Microsoft Visual Basic

Troubleshooting proficiency

Vast technical knowledge

Microsoft Office expert

Accomplished with mobile devices

Excellent communication skills

Bilingual in Farsi and some (trilingual)Spanish

Accomplishments

Advertised and accomplished goals as an expert in troubleshooting and repairing state-of-the-art electrical and electronic systems such as computers, sound systems, and phones. Repaired friend's phones, and people on craigslist/backpage contacted me for cheap repairs at an affordable rate, software and hardware.

Creative Problem Solving:

Resolved product issue through consumer testing.

Restaurant/Fast Food Experience:

When working in the food industry I Maintained daily cleanliness of broiler and fryers, answered telephone calls and responded to inquiries, assisted in maintaining preparation and service areas in a sanitary condition, baked, roasted, broiled, and steamed meats, fish, vegetables and other foods, Cleaned and organized eating, service and kitchen areas, Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock, Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary, Kept ice bins full, Loaded trays with accessories, and among many other things served customers in eateries that specialized in fast and inexpensive carry-out food as well as expensive and dine-in food.

Work Experience

September 2011 to September 2012

Mo Mo's Grill Irvine, CA

Cashier/Server

Accepted payment from customers and made changes if errors were found.

Assisted co-workers.

Assisted diners with seating as needed

Attempted to limit problems and liability related to customers' excessive drinking

Cleaned and maintained the beverage area, display cases, equipment, and order transaction area

Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages

Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash

Greeted guests and sat them at tables or in waiting areas

Informed patrons of establishment specialties and features

Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food

Received frequent customer compliments for going above and beyond normal duties.

Maintained a professional tone at all times, including during peak rush hours.

Regularly checked on guests' satisfaction.

Educational Background

2014 Santa Barbara City College Santa Barbara, California

High School Diploma Computer Science

Coursework in Business, Communications and Organizational Psychology as well as in depth knowledge of my CS field

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