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High School Customer Service

Location:
Matthews, NC
Posted:
November 18, 2012

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Resume:

Paige Cullipher

Email: ********@****-****.***

Address:

City: Matthews

State: NC

Zip: 28104

Country: USA

Phone: 704-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Pharmacy Technician with sixteen years of combined hospital and retail pharmacy experience. Detail-oriented Certified Pharmacy Technician skilled at filling prescriptions, patient care, data entry, inventory management, pre-packing unit-dose medications and I.V. preparation. Familiar with medication compounding and pharmaceutical calculations.

Educational Background:

High School Dipolma from Marlboro County High School, Bennettsville SC 1/2001 to 6/1995 (High School Dipolma)

Job History / Details:

Professional Summary

Pharmacy Technician with sixteen years of combined hospital and retail pharmacy experience. Detail-oriented Certified Pharmacy Technician skilled at filling prescriptions, patient care, data entry, inventory management, pre-packing unit-dose medications and I.V. preparation. Familiar with medication compounding and pharmaceutical calculations.

Licenses

South Carolina Board of Pharmacy

Pharmacy Technician Certificate

Skill Highlights

Hospital and retail pharmacy professional

Retail pharmacy procedure knowledge

Accurate pharmaceutical calculations

Excellent telephone etiquette

Motivated self-starter

Pharmacy law knowledge

Data entry specialist

Medication Inventory Management

Exceptional patient care and interaction

HIPAA trained

Med-Dispense system

IV Admixtures

Inventory management

Drug utilization review

Professional Experience

March 2008 to Current

HealthSouth Rehabilitation Hospital Rock Hill, SC

Lead Certified Pharmacy Technician

Entered new patient profiles and prescriptions into medication input software system.

Accurately pulled medications from the shelves for Med-Dispense replenishment and delivered them to patient care areas.

Accurately recorded compounded products and prepared appropriate labels.

Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.

Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.

Maintained proper storage and security conditions for all drugs.

Strictly maintained customer and patient confidentiality.

Calculated, weighed, measured and mixed ingredients with expert precision.

Monitored the medication dispensing machines within the hospital to ensure supplies were readily available to clinical staff.

Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.

Correctly completed pharmacy paperwork, including daily and weekly reports.

March 1994 to February 2007

CVS/pharmacy Bennettsville, SC

Lead Certified Pharmacy Technician

Entered new patient profiles and prescriptions into medication input software system.

Effectively resolved insurance rejections and other billing issues.

Communicated directly with doctors' offices via telephone, fax and email.

Managed drug and supply inventories.

Provided friendly customer service at prescription drop-off and pick-up counters.

Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.

Labeled all products appropriately, including cautionary and auxiliary labels.

Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume perscriptions.Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.

Regularly stocked shelves, rotated stock and checked for expired medications.

Performed technical processes required to dispense medications to patients.

Verified patient data and billing information.

Completed new and updated patient profiles, including lists of patient medications.

Mixed various pharmaceutical preparations according to written prescriptions.

Hand counted control medications, measured liquids and reconstituted antibiotics.

Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.

Receptively answered customer questions and helped locate desired items in the pharmacy.

Reconstituted oral liquids.

Strictly maintained customer and patient confidentiality.

Efficiently operated cash register and handled cash, checks, and charge transactions.

Education and Training

1995 Marlboro County High School Bennettsville, SC

High School Diploma



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