Robert Novak
Email: *********@********.***
Address: ** ****** ****
City: New Hyde Park
State: NY
Zip: 11040
Country: USA
Phone: 516-***-****
Skill Level: Management
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Electronic Business Scholars, Inc. New York, NY 10036(May 2012 - Present) Co-Founder & President
o Design, develop & maintain 10 niche websites that provide scholarly resources
o Manage media programs with promotions, campaigns & network engagement.
o Optimize content for page-rank, conversion-rate & trending needs of visitors.
Premier Paratransit, Brooklyn, NY 11236 (February 2011 - October 2012)
Customer Service Operator for Access-A-Ride Provider
o Negotiated routes while locating, comforting & transporting passengers with 98% punctuality.
o Operated minibus & lift to safely board passengers with 97% Customer Satisfaction.
National Income Life Insurance, Queens, NY 11106 (September 2010 -January 2011)
Supervising Agent for Regional General Office
o Built a network, maintained client relationships, and engaged family discussions.
o Developed & prepared hundreds of protection plans for coverage and financial security.
o Advocated customized marketing strategies from client-agent feedback.
o Recruited, trained, inspired & cultivated collaborative team relationships.
Rapid Realty, Fort Greene Inc. Brooklyn, NY 11217 (May 2010 - September 2010)
Real Estate Salesperson for Franchise Broker-Owner
o Researched, analyzed, and monitored competition, market trends, and media coverage.
o Drafted sales materials, Internet ads, client correspondences, and social media content.
o Qualified appropriate clients to build client network and support business growth.
o Showcased apartments to explain value propositions, lease terms & local amenities.
nFuse Direct, Brooklyn, NY 11210 (January 2010 - May 2010)
Assistant Marketing Manager for Brooklyn District Manager:
o Recruited, trained and mentored 18 team members who implemented cost-saving actions.
o Developed and monitored strategic plans to ensure consistent sales growth of 5% per week.
o Organized team deployment, coordinated progress & provided support in door-to-door sales.
Busy Bee Bicycles, New York, NY 10009 (June 2007 - October 2009)
Operations Manager for Sole Proprietor
o Introduced questionnaires to analyze preferences, competition and public opinion.
o Restored brand equity, revised acquisition practices, and consolidated resources.
o Monitored media campaigns, identified core competencies and reorganized inventory.
o Integrated marketing communications, project management & the supply chain.
Impulse Marketing, Great Neck, NY 11020 (December 2008 - May 2009)
In-Store Sales Representative for Regional Sales Office
o Demonstrated product capabilities, solicited shoppers and wrote hundreds of contracts.
o Strengthened staff relations, acquired B2B contracts and fostered return customers.
o Sparked creativity, designed promotional materials and planned community events.
Mayor's Office of Contract Services, NYC, 10007 (January 2008 - December 2008)
Data Entry Group Leader for Director of Doing Business Accountability Project
o Improved productivity with project priorities, sponsor authorizations & database design.
o Monitored, collected, tracked & evaluated performance metrics for stakeholder reports.
o Coordinated project delivery and data accuracy with discretion, privacy, and timeliness.
Department of Buildings of the City of New York, NY 10007 (July 2003 - July 2006)
College Aide Level II for Deputy Commissioner of Technical Affairs:
o Updated, formatted & republished the NYC Building Code (3,000 pages, 2 volumes, 6 months).
o Proofread, edited, & redrew all figures/ tables according to local laws and publishing standards.
o Developed and facilitated automation solutions to digitize department archives.
o Delivered 30 training presentations to inform staff of trends, public opinion, laws & policies.
o Software: MS Access, Excel, PowerPoint, Project & Word; Adobe Photoshop & Dreamweaver
o Blog Platforms/ Web Languages: HTML, CSS, PHP, WordPress, BlogSpot, & Twitter.
o Real Estate Salesperson (New York State), April, 2010
o Insurance License - Life, Accident, & Health (New York State), September 2010