Customer Service Management
Resume:
Cynthia Mills
Email: *********@********.***
Address: **** ***** ***** ****
City: Loganville
State: GA
Zip: 30052
Country: USA
Phone: 678-***-****
Skill Level: Management
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
CYNTHIA L. MILLS
3080 South Smith Road
Loganville, Georgia 30052
*********@********.***
SUMMARY
An accomplished and results-driven operations professional with a proven track record of achievement in warehouse management, safety, shipping/receiving, inventory control, logistics, as well as strategic planning. Continually identifies opportunities to remain cost-conscious, contributing to increased savings for a corporation. Utilizes strong communication skills to foster relationships with clientele, maintaining high levels of satisfaction. With a solid commitment to excellence, facilitates the long-term success and profitability of an organization.
EXPERIENCE
KISER HARRIS CHEMICAL DISTRIBUTION Conyers, Georgia
Warehouse Supervisor 2009-2012
Managed day-to-day operations of warehouse, ensuring complete and on-time shipment of orders. Successfully completed Hazmat training and ensured employee compliance with safety programs. Dealt with inventory on daily basis and oversaw SAP warehouse management system for location. Communicated with manufacturing, customer service and coordinators, daily, to ensure correct completion of tasks.
* Served as go-to-person for problem solving for inventory, as well as for insight on with working with SAP warehouse management system.
* Trained and taught different aspects of SAP warehouse management system to personnel. Placed with manufacturing to assist with training of personnel in using same programs.
BIOLAB/CHEMTURA CORPORATION Conyers, Georgia
Receiving Lead 1999-2009
Completed Priya Warehouse Management System and Hazmat training. Ensured correct receiving of product in Priya and in inventory. Held responsibility for quality issues, dealing with manufacturing on daily basis. Oversaw personnel in receiving department. Ensured completion of tasks in safe and timely manner. Selected to lead replenishment program, contributing to design and reducing labor costs by $60,000 per year.
ADDITIONAL EXPERIENCE
Order Assembler, Forklift Driver, 1996-1999. Pulled orders to satisfy customer orders and ensure correct inventory. Followed safety rules while driving forklifts.
KUPPENHEIMER MANUFACTURING, Loganville, Georgia, Gerber Operator, Machine Operator, 1989-1996. Held responsibility for operation of million-dollar cloth-cutting machine, cutting 600 suits per hour. Checked for quality. Loaded patterns and ensured proper sizing of machine cuts.
PROFESSIONAL DEVELOPMENT
QuickStart, 2008
COMPUTER SKILLS
SAP Warehouse Management, Priya Warehouse Management, Microsoft Office Suite
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