Manager Executive

Teri Flores

Email: *********@********.***

Address: **** **** **** *****

City: Olivehurst

State: CA

Zip: 95961

Country: USA

Phone: 530-***-****

Skill Level: Experienced

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Teri M. Flores

1386 High Noon Drive

Plumas Lake, CA 95961

*********@********.***

QUALIFICATIONS SUMMARY: Accomplished, dedicated and highly dependable Administrative/Executive Assistant, seeking to leverage more than 10 years of experience in coordinating, planning and supporting daily operational and administrative functions.

Specializes in corporate and public relations, employee relations, project coordination and events planning and management.

Proven track record of writing, editing and completing reports, researches, presentations and support activities within demanding time frames.

Adept at developing and maintaining administrative procedures to reduce redundancy and increase efficiency.

Provided comprehensive support for executive level staff; excel at scheduling and organizing meetings, scheduling travel and managing all other essential administrative tasks.

Proficient in creating training materials and conducting training to staff and employees.

Robust record of success in achieving complex objectives and timelines; able to multi-task effectively; able to identify goals and priorities and resolve issues in initial stages.

Contact Management, Networking and Relationship Building with customers and individuals at all organizational levels.

Proficient in the use of MS Office 2007 programs (Normal User) - Word, Power Point, Excel, Outlook and the Internet; type at 50 wpm.

PROFESSIONAL EXPERIENCE

Beale Air Force Base Tax Center

Volunteer Front Office Receptionist

June " September 2012

Managed the front office functions of BAFs Law Center coordinating the activities of the 23 member legal team headed by the Staff Judge Advocate, military attorneys and paralegals

Oversaw the day-to-day administrative and clerical functions of the Law Center; preparing and generating wills, powers of attorney, legal documents and customer surveys; served as witness for numerous state documents for notarizations; collected legal documents and conducted research on topics for legal reviews. Facilitated and coordinated the transfer of documents and information between the Law Center and other Beale Air Force units. Referred clients to appropriate agencies to include family law facilitators within the state of California for further assistance beyond the scope of the Legal Offices services.

Maintained the TJAG Corps WebFLITE system specifically the Suspense Systems and Reports creating an average of seven suspense reports a day

Maintained and coordinated the schedule of the 23 member staff seeing an average of 30 clients a day

Reorganized and maintained the Law Centers documentation and filing plans

Beale Air Force Base Tax Center

Volunteer Front Office Receptionist

Febrluary " April 2012

Managed the front office functions of this VITA - IRS Volunteer Tax Assistance unit which provide free tax preparation services to active duty military members, their families and military retirees

Managed and performed administrative office functions; organized work by reading and routing correspondence; collected and secured tax information by completing database backups; prepared and assisted clients in filling out intake interview sheets. Maintained tax center schedule by keeping calendars for 15 volunteer tax preparers; arranging appointment schedules of tax preparers and clients

Managed, maintained and in-processed tax documents for a total of 560 clients in a span of 472 volunteer hours

iConnect, Guam USA

Marketing Manager

November 2010 to September 2011

Managed and coordinated all marketing, advertising, promotional and public relations activities for Guams third largest telecommunications company with a 30,000 subscriber base with the Guam government and the US military as primary subscribers.

Implemented the companys public relations and marketing plans and projects on Guam and Saipan; coordinate with media account executives in planning, developing and executing the companys yearly tri-media advertising plan. Collaborate with the CEO and a staff of four graphic artists in developing and maintaining a monthly average of three product promotions; writes copy for product hand-outs and print advertising and scripts for radio and TV ads and author an average of three news releases a week under daily deadlines. Coordinated with the operations manager in-store promotions.

Saved $75k from the companys $1.5 m advertising budget through contract renegotiations accomplished within six months of tenure.

Successfully coordinated and maintained the companys high level of participation in trade shows and island events despite budgetary cuts.

IP&E Holdings, LLC. (formerly Shell Marianas)

Executive Assistant

July 2010 to September 2010

Provide high level of administrative support to the President and two senior executives of the leading petroleum provider in the Northern Marianas with more than $25 million in annual revenues.

Coordinated a variety of key investor-relations, administrative and project support initiatives during the acquisition phase of Shell Marianas. Conducted research, compiled and maintained investor database and information for review by the acquisition team; prepared travel itineraries and schedule high level meetings; record weekly meeting minutes. Prepared expense reports and managed invoicing and billing processes.

Successfully established the corporate offices administrative functions specifically in setting up interoffice communication protocol and a documentation upkeep and filing process.

IT&E, Guam USA

Public Relations and Media Coordinator

May, 2008 to June, 2010

Coordinate all tri-media advertising and promotional and public relations activities for Guams telecommunications leader with an 80,000 subscriber base.

Provided the Marketing Manager and the Public Relations Manager administrative support in advertising and public relations projects. Coordinated with media account executives ad placement schedule and account payment. Assisted the Public Relations Manager in creating targeted media lists; arranging media interviews; wrote an average of three press releases a month; assisted and coordinated the schedule of company executives for interviews and public appearances; facilitated the timely release of product donations to individuals and organizations. Assisted the companys executive secretary in planning, managing and coordinating the owners activities on Guam.

Successfully organized and coordinated with a team from the Philippines the staging of three major concerts featuring Philippine Artists for a crowd of 3,000 viewers held at two of Guams largest venues, the University of Guam and Micronesia Mall.

Implement the companys $1m media plan by facilitating the purchase of print space in newspapers and magazines and broadcast time for radio and television.

Effectively negotiated and managed a total of 20 TV, radio and print contracts and 10 talent contracts for the company.

Successfully spearheaded numerous company events including the companys image re-launch in 2008 and its anniversary events in 2009 and 2010.

Tan Holdings Corporation/Fiesta Resort Guam, Guam USA

Executive Assistant

July 2005 to May 2008

Manage the day-to-day operations of the Executive Office of a holdings company involved in 14 industries in the Micronesia/Western Pacific Region with more than $40m in annual revenue

Directed all administrative and project support efforts for the Executive Vice President and the hotels executive staff and General Manager. Conducted intensive research and created presentations for the Executive Vice President for presentation to business partners and company shareholders; compiled and maintained investor database and information for review by the executive team. Oversaw and coordinated personal, meeting and travel schedules of the companys Chief Executive Officer and the Executive Vice President. Planned and managed major company events; maintain guest lists and event budgets.

Managed and supervised Tan Holdings academic scholarship program that facilitated the scholarships of 10 University of Guam students; served as point of contact for the companys $1m non-profit foundation.

Successfully coordinated and hosted Fiesta Resort Guams re-opening program attended by 300 guests and two of Tan Holdings annual strategic planning conference attended by 30 of the companys high level executives

Conducted the Corporate Orientation training for new hotel employees

Tan Holdings Corporation/ Saipan, Northern Mariana Islands

Corporate Affairs Officer June 2002 to July, 2005

Corporate Affairs Specialist November, 2001 to May 2002

Assist the Vice President of Corporate Affairs in managing and maintaining the advertising, promotional, media and community relations programs of a holdings company involved in 14 industries in the Micronesia/Western Pacific Region with more than $40m in annual revenue

Coordinated the administrative and project support efforts of the companys Corporate Affairs Office. Conducted intensive research and created presentations for company executives; coordinated meeting schedules and monitored all action items; assisted in creating targeted media lists; arranging media interviews and coordinated the schedule of company executives for interviews and public appearances. Planned, coordinated and hosted numerous company events and product launches.

Established and maintained a daily internal news and information service that gave company executives a synopsis of current news and events that affect the companys 14 affiliate organizations

Wrote an average of three articles a week for the companys weekly on-line newsletter and an average of seven articles a month for the companys

Successfully oversaw and implemented advertising campaigns and product launches for three of the companys largest retail and hotel affiliate companies

Assisted the companys training department in developing training materials; Co-facilitated training on Missions and Values and Corporate Orientation

Promoted from Corporate Affairs Specialist to Corporate Affairs Officer based on excellent work performance within one year of tenure

Named Employee of the Month from a pool of 4,000 employees within eleven months of tenure

PROFESSIONAL DEVELOPMENT

Personal and Professional Effectiveness, February 2002

Rapid Fire Training (Strategic Planning), April 2002

ISO Awareness Seminar, April 2002

Service Plus (Beyond Customer Expectations), April 2002

Writing to the Bottomline (Business Writing), July 2003

7 Habits for Managers, September 2006

Problem Solving and Decision Making, July 2007

Basic Microsoft Power Point, May 2007

Introduction to Excel, October 2008

Intermediate Excel, September 2007

Introduction to Word, October 2008

Skills for Success: A Guide for Secretaries and Administrative Assistants, January 2008

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