Customer Service Insurance

Jay Bills

Email: *********@********.***

Address: *** * ****** ***** *******

City: Mustang

State: OK

Zip: 73064

Country: USA

Phone: 405-***-****

Skill Level: Management

Salary Range: $45,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

As a previous collision shop owner/operator of 26 years, I want to use my experience making customers feel comfortable with the complete collision repair process. Customer service is valuable in retaining as well as obtaining new clients.

Owned Deerbrook Collision Repair, Inc. in Humble Texas for 26 years.

Managed up to six employees; wrote damage repair estimates for customers as well as insurance companies using Audatex estimating software; ordered all parts and shop supplies; negotiated discounts with vendors; negotiated repairs/supplements with insurance adjusters; called customers to keep them informed on repairs; calculated payroll as well as payroll and sales tax using Quickbooks accounting software; checked with techs on status and quality of repairs; worked as refinish and body tech as needed; many additional tasks as part of daily business.

Worked in all areas of collision repair

Good working relations with all insurance companies, other local collision repair shops as well as the community.

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