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Customer Service Software

Location:
Palmetto, FL
Posted:
March 18, 2013

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Resume:

Pauline Laplante

**** **** ***** 727-***-****

New Port Richey FL, 34652 *****************@*****.***

Hard working dependable employee with a strong professional work ethic.

Objective:

To obtain a support accounting position in a stable work environment, where hard work and dedication will

lead to advancement opportunities and job security.

Experience:

CCS Medical Clearwater, FL 727-***-**** (ext50119)

5/2008 12/2012*

Payment Poster Associate * Started as a temp. through Resource Accounting

from 10/2007 4/2008

* Post all payments to patient guarantor accounts, including payments from insurance carriers,

government agencies and their fiscal intermediaries, patient and product suppliers

* Ensure accuracy of data entry by balancing deposit totals to system generate reports

* Accurately post all payments within three days of deposit date

* Maintains and promotes patient confidentiality (HIPPA)

* Software PIMS

CST Connection Clearwater, FL

06/2007 07/2007 Temporary Position

Accounting Associate

* Processing bank deposit, collection, payroll

* Provide direct & phone customer service

* Software peach tree

Keystone Ground Support Clearwater, FL

03/2007 04/2007 Temporary Position

Accounting Associate

* Processing bank deposit, collection, payroll

* Organized and supported Sales team

* Provided Customer phone support

* Software Peach Tree, Microsoft Excel

Metal Industries Clearwater, FL

09/2002 02/2007

Billing Associate

* Transferred Paper Invoices into computer system

* Provided Order Entry support and backup

* Answered Phone and assisted with customer support

* Software In House

Network Synergy Tampa, FL

04/2002 07/2002

Workers comp associate

* Determined claims validity

* Contacted Insurance carriers

* Answered Phones and provided customer support

* Software In House

Tampa Bay Steel Tampa, FL

08/1997 10/2001

Billing Associate

* Handled billing support inquiries

* Order entry associate

* Provided support and backup to receptionist

* Software In House



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