Clerk
Resume:
Nora's InformationLocation: Hiram, GATitle: Clerk II Asst ManagerStatus: In need of a jobExperience: 12+ yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2010-04-25 Helpful Links
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Nora Sciolino
150 Cleburne Parkway, P.O. Box 1120, Hiram, GA30141
******@********.***
ADMINISTRATIVE COORDINATOR
Excel at resolving employer challenges with creative system & process improvements proven to
increase efficiency and customer satisfaction
Exceptional at organizing data, reports, office forms and environment to maximize effectiveness
Efficient, dedicated business professional with a successful record of accomplishments
Respected leader with excellent memory for procedural detail and aptitude in staff training
SKILLS
Analytical & Problem Solving Skills
Statistical Report & Document Preparation
Scheduling/calendaring
Meeting & Event Planning
Receive, Sort & Distribute Mail
Operate Paging/Multi-line Phone System & Direct Inquires
Typing, Correspondence, Filing
Word, Excel, Power Point
Lotus Notes, SAP
Internet & Intranet Navigation
Presentation preparation
Inventory Regulation
Database management
Policies & Procedure Manuals
Staff Development & Training
Teambuilding & Supervision
Accounts Receivable
EXPERIENCE
MONROE COUNTY HEALTH DEPARTMENT – Rochester, NY
OFFICE OF VITAL STATISTICS 1998 - 12/2009
Results:Minimized office clerical errors by 95% by proofreading complicated, confidential documents Guaranteed document retrieval as a result of accurately indexing and maintaining a current database Significantly improved administrative service by developing and writing procedure manual designed to provided a precise resource for government regulationsQuickly earned a reputation as a reliable, compassionate liaison with advanced ability to explain complicated government policies and resolve complaints Consistently received 100% ratings for statistical reports filed with CDCSaved valuable storage space and facilitated document revisions by compiling and composing computerized version of all resource materials and office formsMarkedly increased office efficiency through restructuring of office design Recovered over 9M in unbilled revenue after assuming the responsibilities of accounts receivableEnhanced team solidarity through preparing and conducting in-services with other county agenciesFacilitated developer on new program, encompassing database, report manager and cashiering, thereby streamlining sales process and increasing productivityMaintained staff attendance records for payroll with faultless accuracyTrained incoming staff of five, simultaneously maintaining office reliability while understaffed
MONROE COUNTY HEALTH DEPARTMENT – Rochester, NY
WIC PROGRAM 1987-1998
Results:Provided unification of 13 independent sites by designing, implementing and evaluating standardized work flows that complied with both State and Federal regulations Maintained files for program eligibility and check distribution on client base of over 500 individualsStreamlined client intake by developing orientation procedure and customer instruction manualEnhanced staff efficiency and improved customer service through training new employees and conducting ongoing training of 16 person clerical staff and site managers
MANUFACTURERS HANOVER NA – RochesterNY
RETAIL CREDIT OPERATIONS 1980 - 1986
Results:Saved institution $26M by recovering unbilled loans Reviewed and processed new installment loans and lines of credit with 100% accuracyMaintained all records and statements for 5,000,000 home equity accountsResponsible for updating and maintaining general ledger accounts, providing consistently balanced recordsEfficiently prepared financial reports for board of directors facilitating sound fiscal decisionsImproved department effectiveness by leading team in account file reorganization project
ADDITIONAL TRAININGMonroeCountyLeadershipAcademy: Interview Skills, ADA Compliance, Managing Attendance, Performance Evaluations, Workplace Violence Prevention & Sexual Harassment: Definition and Complaint ProceduresIKON computer training: Microsoft Windows, Word and ExcelUndergraduate studies at Empire State College with a concentration in Business and Accounting
ACHIEVEMENTSRecognized with Certificate of Leadership from MonroeCounty ExecutiveCertificate of Achievement from FEMA/Homeland Security for dedication to serve in times of crisisCertificate of Excellence in Workplace Development issued by MonroeCommunity CollegeNYS Notary Public
VOLUNTEER WORK GeneseeWarplaneMuseum – coordinated vendor tents and VIP arrangements for yearly air showCamp Good Days and Special Times – a camp for children with cancer – worked fundraising eventsRochester United Way – point person for Health Department employees during fundraising campaign
BACKGROUND CHECK - available upon request through Career Certified Services
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