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Quality Assurance Customer Service

Location:
Miami, FL
Posted:
November 09, 2012

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Resume:

Adbigahil J. Ros

Email: abpppf@r.postjobfree.com

Address:

City: Miami

State: FL

Zip: 33186

Country: USA

Phone: 786-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Emergency Medical Technician with more than five years in the field. Dedicated and compassionate professional with exceptional interpersonal and communication skills. Licensed Paramedic EMS and Hospital ER experience Over 5 years customer/patient service.

Educational Background:

High School Dipolma from City College, Miami FL 1/2001 to 12/2010 (Emergency Medical Services)

Job History / Details:

Summary

Emergency Medical Technician with more than five years in the field. Dedicated and compassionate professional with exceptional interpersonal and communication skills.

Licensed Paramedic

EMS and Hospital ER experience

Over 5 years customer/patient service.

Highlights

Airway management techniques

HAZMAT training

Adept at multiple revival techniques

Sound decision maker

Fast thinking

Extensive human anatomy knowledge

Fluent in Spanish

Licensed Paramedic

BLS, ACLS, PALS

Certified Florida Firefighter

Customer Service

Experience

March 2011 to 11/9/2012 12:00:00 AM

West Kendall Baptist Hospital Miami, Fl

Emergency Room Paramedic

Maintained a state of readiness and alertness for all assignments.

Collected pertinent information from the patient, family and friends, medical records and prescriptions.

Deliver quality patient care to patients of all age groups.

Administered continuous and 12-lead electrocardiogram monitoring.

Performing IV catheterization, blood draws.

Obtaining Vital signs.

Rapidly assessed whether life threatening criteria was present and took immediate action.

Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures.

February 2010 to May 2011

American Ambulance Miami, Fl

EMT/Driver

Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws.

Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures.

Interacted with patients, families, hospital staff and the general public.

Rapidly assessed whether life threatening criteria was present and took immediate action.

Initiated plans of care based on patient assessments.

Administered continuous and 12-lead electrocardiogram monitoring.

Provided life support services during medical emergencies on scene and en route to the hospital.

March 2010 to November 2010

Tavernier Volunteer Fire Dept Station No.22 Tavernier, Fl

Volunteer Firefighter/EMT

Provided life support services during medical emergencies on scene and en route to the hospital.

Collected pertinent information from the patient, family and friends, medical records and prescriptions.

Administered continuous and 12-lead electrocardiogram monitoring.

IV catheterization.

Responded to Fire emergencies and as mutual aid.

Rapidly assessed whether life threatening criteria was present and took immediate action.

Initiated plans of care based on patient assessments.Interacted with patients, families, hospital staff and the general public.

March 2008 to March 2009

Miami Dade Ambulance Miami, Fl

EMT attendant

Provided life support services during medical emergencies on scene and en route to the hospital.

Maintained a state of readiness and alertness for all assignments.

Collected pertinent information from the patient, family and friends, medical records and prescriptions.

Obtaining vital signs

Administering oxygen therapy as needed.

Rapidly assessed whether life threatening criteria was present and took immediate action.

Initiated plans of care based on patient assessments.Interacted with patients, families, hospital staff and the general public.

Education

2010 City College Miami, Fl

Associate of Science Emergency Medical Services

Director's List Academic Achievement Award (08/2010)

3.8 GPA

Health Management coursework

Paramedic certificate



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