Customer Service Sales
Resume:
Seeking Weekend Employment (Moreno Valley)
Date: 2012-11-08, 7:12PM PST
*************@*****.***
Luis Escobar Jr.
Moreno Valley, CA 92553
CELL 951-***-****
Email: *************@*****.***
Summary of Qualifications: Results driven individual with extensive experience in team and leadership environments. I am very competent working independently as well as with co-workers and superiors in order to accomplish targeted goals. A motivated, articulate and responsible individual with proven ability to accomplish successfully what is necessary. Familiar with PC formats and proficient in multiple computer programs including but not limited to Microsoft Word, Power Point, and Internet Explorer. Bilingual in Spanish (read and write).
Professional Experience:
August 2012 - Present
Records Clerk
Riverside County Superior Court 4100 Main St, Riverside CA 92501
As a Records Clerk, my responsibilities include the quality control of civil, family, and criminal law documents. Research of these various codes to ensure that plaintiffs and defendant documents are processed accurately is part of my daily operations. While still processing a high level of workload activities on a daily basis attention to detail is an essential part of my duties. Maintaining a 99% accuracy level of documents processed is part of my primary duties. Lastly, when communicating with the public my bilingual abilities have proven to be very useful as I provide a high level of customer service.
February 2012 -- August 2012
Manager Trainee
Aarons Sales and Lease, 2060 N Perris Blvd, Perris CA 92571
My primary focus was to confer with clients/debtors by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or lease agreements and determine appropriate strategy in order to solicit payment. Generate payments from clients/debtors. Locate and monitor overdue accounts, using computers and a variety of automated systems. Negotiate credit extensions when necessary. Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of closed accounts. Persuade clients/debtors to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise. Receive payments and post amounts paid to clients/debtors accounts. Record information about financial status of clients/debtors and status of collection efforts. Trace delinquent clients/debtors to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors. Advise clients/debtors of necessary actions and strategies for debt repayment. Drive vehicles to visit clients/debtors, return merchandise to store, or deliver bills. Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
February 2009 -- January 2012
Site Leader
City of Moreno Valley, 14177 Fredrick St, Moreno Valley CA 92553
As a Site Leader, I provide a support to a group of 8 staff whom effectively ran an after school program for a group of 100 children grades K-8th. Proving academic support and coordinating lesson plans were part of my daily activities. Multitasking which includes the successful organization of all sport events, transportation, and snack distribution were part my responsibilities. Lastly serving effetely as a liaison between teachers, site coordinators, principals, and parents to insure the safely and expansion of the developmental growth of all children were also my duties.
October 2007 -- October 2008
Membership Counselor
24 Hour Fitness 275 Teller Ave, Corona CA Suite 100, 92882
As a membership counselor my primary responsibility was to develop new customer relationships thru direct contact. Generating new business leads for our personal training department was an essential part of my responsibilities. Moreover, due to my excellent customer service abilities I developed and maintained relationships with clients that translated to reaching sales goals on a regular basis.
Vista Del Lago high school Diploma 2007
NESTA Certified Personal Training
ROP Certificate Sports Therapy
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