Manager Management

Senior Technical

Writer/Instructor/Editor

Thomas

Albert, Ph.D.

****************@*****.***

(remove

NOSPAM from this email

address)

http://www.WORDesign.com cell

phone: 925-***-****

PO Box

12246, Berkeley, CA 94712-3246Objective

Challenging position in Software Developer Documentation

for an Information Technology

LeaderQualifications

15 Years

Experience in Technical Communication/Editing/Software Developer

Documentation; Web Help, online Help, User Guides in paper;

Instructional Design; Usability Testing; User Interface FeedbackTechnical

Knowledge: Computer programming including Java

programming and object-oriented concepts, Perl scripting, Visual Basic

applications; project management including MS Project; Oracle

application development tools and SQL; system analysis and design

methods; UNIX usage (Solaris/Linux); basic system administration;

ongoing study of C# and .NETHelp

Authoring: RoboHelp Office, Sandcastle for API ReferencePaper

Documentation: FrameMaker, Word, Excel, PowerPointInformation

Engineering: Documentation design, authoring, editing,

and indexing for information accessibility; concise explanations of

concepts, procedures, and reference material including application

programming interface (API) documentation; taught Information

ArchitectureWeb Design:

FrontPage and HTML, including web-based Help systems and animated gifs;

WebWorks Publisher conversionsUser

Interface Design and Feedback: Visual Basic prototyping

and constructive critiqueEditing:

Extensive experience in providing editorial feedback to technical

writers, students of technical communication, and students of written

composition; Ph.D. in English; familiar with industry standards and

style guides (Microsoft, Sun)Classroom

Technical Communication:

U.C. Berkeley Extension Instructor for First Course

in Java (14 semesters)Additional

Software Tools: ClearCase, Perforce, wiki, PaintShop,

IXGen for FrameMaker, link checker

Work Experience

Advisory

Technical Writer

Accelrys Software Inc.

(MDL Information Systems of San Leandro became Elsevier MDL, then Symyx

Technologies, San Ramon, CA, then Accelrys Software Inc.)

4/00 to Present

Write Application Programming Interface

(API) documentation and sample

code for Java, C#, and a JavaScript-like language (Cheshire)

Facilitate the revamping of information

architecture and accessibility,

including HTML jumps in sample code

Participate in usability studies of online

user assistance for a

programmer audience

Contribute to Agile Development Team efforts at daily scrums and by using tools such as JIRA and Rally

Convert FrameMaker documentation sets to

web help using Quadralay

WebWorks Professional ePublisher

Provide user feedback and quality assurance

feedback for graphical user interfaces and application programming

interfaces

Maintain documentation source control (ClearCase, Perforce)

Create screen captures using, edit

layers graphics in PaintShop ProConsultant

NexPrise,

Santa Clara, CA

3/00 to 4/00

Edited technical documentation and

courseware for a web-based project

management system

Consultant

LinuxOne,

Mountain View, CA

3/00 to 4/00

Edited a Linux manual

Provided project management for

localization/translation into

German

Staff Technical Writer

Rational

Software, Cupertino, CA

2/99 to 3/00

Reorganized and updated Application

Programming Interface (API)

documentation

Updated the Installation manual for a

customizable database application

(Windows 2000/Windows NT)

Edited technical documentation and

courseware

Contributed to network-based administration documentation

Edited and contributed to Windows Help for

a Change Request Management

module

Researched and authored guidelines for

Localization

(translation-readiness)

Contributed to information architecture

planning

Converted a documentation set from

FrameMaker to HTML using Quadralay

WebWorks Publisher 2000

Senior Technical Communicator

7/98 to 2/99

Digiray

Corporation, San Ramon, CA

Developed corporate web site on digital (filmless) radiography system

Wrote technical marketing materials, system design documents, and

grant proposals

Demonstrated computerized systems and delivered scientific

presentations

Provided user interface feedback and project management for web-based

Java applet: http://www.digiray.com/enhanceSenior

Technical Writer

1/98 to 7/98

Hyperion Software, Foster City, CA

Designed and authored context-sensitive Windows Help for a visual

scripting tool for a

budgeting application

Mentored peers in the use of RoboHelp

Provided user interface design inputSenior

Technical Writer

11/97 to 1/98

Ericsson Fiber Access, Menlo Park,

CA

Telephony network management softwareSenior

Technical Writer

2/97 to 11/97

Cemax-Icon,

a Kodak Medical Imaging Company, Fremont, CA

Designed and authored Windows 95 Help for medical image viewing

application

Updated Archive Manager Service Manual for hospital-wide,

RAID-to-tape hierarchical

medical image database

management system and authored

sections on workflow and configuration

Revised, expanded, and improved information accessibility for User

Guides and

Administrator Manuals about products

for teleradiology (image transfer

via dial-up networking)

Provided editorial feedback for coursewareTechnical

Writer

6/94 to 2/97

Oracle

Corporation, Redwood Shores, CA

Designed and drafted Replication Manager online Help

Updated Oracle7 Server Replication paper manual

Managed documentation project for the first Personal Oracle

User's Guide for OS/2

and inaugurated the inclusion of

Answers to Frequently Asked

Questions (FAQ)

Consolidated Oracle Network Products into a single manual

Updated Oracle Precompiler Installation and User's guides for desktop

platforms

Provided user interface feedback for SQL*Net Easy Configure

Provided editorial feedback for the first

edition of Oracle Enterprise

Manager User's GuideTechnical

Communicator

7/91 to 6/94

Digiray

Corporation, San Ramon, CA

Authored and published technical articles

Demonstrated products and delivered presentations to audiences of

engineers

Wrote grant proposals and won two Small Business Innovation Research

Grants for $1

millionAssistant

Professor of English and Written

Composition

7/90 to 6/91

Erie County

Community College, Buffalo, NY

Taught the principles and

practice of organizing written information

Corrected and edited written documentsEducation

Certificate in

Computer Information Systems (awarded

"with Distinction")

July 1999

University

of California at

Berkeley ExtensionConcepts

of Relational Database Management: Oracle, MS Access,

database design and normalizationData

Communications: Telecommunications, LAN/WAN, TCP/IPVisual

Basic: Application prototyping, arrays, counters, loopsProject

Management: Critical Path Method (CPM), Gantt

chart scheduling, MS Project 98Oracle

Application Development: Developer 2000 interface,

PL/SQL conceptsSystem

Analysis and Design: Feasibility studies,

entity relationship (ER) diagrams, data dictionaryUnix:

Shell commands, vi editing for Solaris and Linux

UCSC

Extension ClassesTechnical

Editing (October, 1999)Perl

Scripting for Novice Programmers (August, 1999)Documenting

Java for Technical Writers (February, 1999)

Additional

UC Berkeley Extension ClassIntroduction to Perl Programming (November,

1999)First

Course in Java (Summer, 2000)Introduction

to Data Structures in Java (Fall, 2000)Scientific

Data Mining (Fall, 2000)Ph.D.

English

1989

State

University of New York at BuffaloB.A.

Political Science (with High Honors)

1978

University

of California at

BerkeleyAdditional AchievementsInstructor for 18 classes of First Course in JavaSpring 2012 (EDP 303776)Fall 2011 (EDP 311100)Summer 2011 (EDP 315440)Spring 2011 (EDP 306936)Fall 2010 (EDP 318063)Summer 2010 (EDP 304147)Spring 2010 (EDP 3235834)Fall 2009 (EDP 311944)Summer 2009 (EDP 305375)Fall 2008 (EDP 318402)Summer 2008 (EDP 314088)Fall 2007 (EDP 311720)Spring 2007 (EDP 306969)Summer 2006 (EDP 304758)Fall 2005 (EDP 321299)Summer 2005 (EDP 305789)Spring 2005 (EDP 126581)Fall 2004 (EDP 128645)Summer 2004(EDP 124115)Spring 2004 (EDP 123158)Summer 2003 (EDP 135277)Spring 2003 (EDP 306704)Co-instructor for 2 classes of First Course in

Java - Summer 2001 (EDP 305805) and Spring 2002 (EDP 333930)Instructor

of Technical Communication (6th terms) for University of

California at Berkeley Extension; instructor of Information

Architecture at San Jose State University Professional Development

(Fall, 2000)Co-instructor and Instructor of Technical

Documentation in the Unix EnvironmentCo-author

of a paper on a Java tool for visualization in pharmaceutical data

mining that was presented to the American Chemical Society (April 2001)Leader in the

(numerous awards including the 1999 Distinguished Chapter Service

Award, speaker for career night, online Help judge (2000, 1998),

assistant newsletter editor, frequent author of newsletter articles,

chapter database manager, Senior Member since July 1999, co-presenter on operating

systems)Fluent in

speaking, reading, and writing French and German; able to speak and read Spanish, Italian and

Portuguese

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