Customer Service Design

MARGARITA ELIZA B. BASA

Email: *********@*****.***

http://www.myleebasa.com

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SUMMARY OF QUALIFICATIONS

GRAPHIC DESIGN for both online and print media. Knowledgeable in the following software: Adobe Photoshop, Fireworks, InDesign, Illustrator, Dreamweaver, Flash, Microsoft Office. Strong writing skills. Comfortable working independently or with a team. Experienced in building websites from concept to completion, proficient in HTML, Web Site Design and Maintenance, and CSS. Designer of promotional print materials including catalogs, shelf talkers, company stationery, and magazine ads. Experience in both Mac and PC environments.

EDUCATION

Nazareth College

Bachelor’s Degree in Communication with concentration in Graphic Design

Graduation Date: May 2010

Art Portfolio: http://www-pub.naz.edu:9000/~mbasa1/

Conde Nast Summer Internship Program, New York, NY

Digital Development & Services

June - August 2009

Performed website updates and additions for brides.com, allure.com, glamour.com, and luckymag.com. Built email newsletters for Lucky and W magazine. Assisted site producers and graphic designers with various digital projects, completed training documentation for various website maintenance processes, and conducted research and created reports for project managers.

Monroe Community College, Rochester, NY

A.S. in Communication and Media Arts

Graduation Date: May 2008

Academic Achievements: Recipient of 2006 Carol Cloos Memorial Award for excellence in Communications

studies.Phi Theta Kappa Honor Society

Membership requires 3.25 GPA or higher for entire academic career.Dean’s List for every semester completed.

WORK EXPERIENCE

THE SALZMAN GROUP

Graphic/Web Designer/Webmaster

August 2010 – Present

Responsible for graphic design work associated with web site, email marketing campaigns, banner ads, and print projects. Maintain web site through proprietary content management system, oversee daily maintenance of site, and assist other departments with web-related issues.

http://www.wholelattelove.com

http://myleewholelattelove.tumblr.com/

MAUREEN LANGAN

Website Design and Maintenance

September 2008 – Present

http://www.maureenlangan.com

GARAGISTA MUSIC

Web Site Designer

February 2007 - Present

Design and develop web sites from start to finish. Responsible for all aesthetic and functional elements involving the web site.

Design samples:

http://www.lisalynnemathis.com

http://www.garagistamusic.com/masterjazz

http://www.jayazzolina.com

http://www.secondactstudio.com

http://www.allisonfine.com

GARDEN CENTER NEWS

Graphic Designer

April 2006 – Present

Work with a team to produce weekly or monthly email newsletters, web sites and promotional print material (shelft talkers, catalogs, postcards, magazine ads) for clients nationwide for distribution to subscribed customers. Responsibilities include incorporating client and company provided content, designing custom-made graphics, modifying code, editing, and testing published product. Also act as content coordinator by gathering and recommending material for newsletters in a timely fashion, handling customer service concerns for designated clients, and acting as communication liaison between client and Garden Center News.

Design sample: http://www.orchardnurserynews.com/news/7/03/

THE TELEGRAPH OFFICE

Graphic/Web/Flash designer

December 2008 – Present

Responsible for website mock-ups, build, and release of finished product. Also responsible for creating Flash splash pages appropriate to client’s brand. Recent projects include: http://www.fdnypipesanddrums.net and http://www.samechoicepackaging.com

DR. EARTH/SWEET EARTH

Graphic Designer

December 2006 - Present

Design merchandising materials such as catalogs, magazine ads, and signs to promote the company's line of organic gardening products to an audience of consumers and retail outlets.

SUNRISE LEGAL NURSE CONSULTING

Logo/Website Designer

February 2008

http://www.sunriselegalnurseconsulting.com

Created internet presence for consulting company starting with logo creation then concluding with website design and development.

BABY’S BREATH FLOWERS AND MORE

Logo and Print Design

August 2006 – Present

http://www.babysbreathflowers.com

Translated fresh, fun, modern, and approachable vibe projected by floral design shop into a fitting logo. Developed print material and signage featuring logo to promote the business on a visual level. Design weekly newspaper ads.

2006 DAVE DALY MEMORIAL FUND CONCERT E-CARD

October 2006

Graphic/Flash Designer

Comissioned to design Flash E-card promoting charity event to mailing list and press outlets. Serves as a visual representation of event to drum up interest and attract an audience.

OFFICIAL RICK CONETY WEB SITE

http://www.myleebasa.com/rickconety/bio.html

September 2006

Web Site/Graphic Designer

Created web site for stand-up comedian Rick Conety to serve as a publicity and promotional tool

ONESIDE EMAIL CAMPAIGN

http://www.onesidemusic.com/emailer/ep_email.html

September 2006

HTML Email Designer

Designed promotional emailer to announce release of new CD and latest news to online fanbase and media outlets.

SXSW XX SHOWCASE

January 2006

Flash Designer

Created all graphic and Macromedia Flash elements for E-card that promoted musical showcase at one of the Southwest’s biggest gatherings of the music industry.

ONESIDE

http://www.onesidemusic.com

January 2006

Web Site Design/Logo Design

Created logo and web site for band, Oneside, to promote their music and serve as an informational source for media outlets and their fans.

LUKJAN METAL PRODUCTS

http://www.myleebasa.com/lukjan/

January 2006

Logo Design/Print Catalog Design

Designed new logo to represent company’s “family-owned business” message to convey approachability and personalized service. Also designed print catalog for use at trade shows.

XEROX

http://www.myleebasa.com/xerox/2006xeroxforum.html

December 2005

Flash Designer

Designed and programmed Macromedia Flash E-card to promote internal event

DAVE DALY FUND E-CARD 2005

September 2005

Designer

Created Flash E-card to promote benefit

concert. Included tasks were: offer a snapshot of the talent to be featured,

encourage attendance, and provide pertinent information for media outlets.

OFFICIAL MIKE GREBB WEB SITE

http://www.mikegrebb.com

January 2005

Designer

Created official web site that reflected

the vibe and artwork of client's current CD release. Responsible for

all aspects of creation from start to finish which included design,

HTML coding, graphic work, and Flash programming.

MIKE GREBB FLASH E-CARD

http://www.mikegrebb.com/ecard

December 2004

Designer

Created Macromedia Flash E-card to promote

CD release. Responsible for all aspects of creation from start to finish

which included design, PHP script implementation, HTML coding, audio

encoding, graphic work, and Flash programming.

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