Customer Service Sql Server

BENJAMIN DEWEY

** **** ****** #* *********, NJ **086 917-***-****

********@*******.*** www.bendewey.com

Experience:

Scientiae, LLC (http://www.scientiae.com) New York, NY

Vice President, Interactive Technologies 1-2004 to Present

Created multithreaded Windows Desktop applications using C# .NET.

Built applications that managed SQL Server databases of website content.

Designed multilayer namespaces of C# objects to manage website content modifications, authentication, and

authorization.

Created custom ASP.NET content management system websites with accompanying management applications.

Created promotional ASP.NET and Flash websites.

Created a powerpoint slide viewer, builder, and downloader web component using C# and COM Interop objects.

Designed Flash application with video, glossary, and reference materials.

Created distributable training CD-ROMs and DVDs.

Managed, trained, and interviewed teams of production, development and design employees and freelancers.

Managed and participated in teams of programmers and designers.

Hired productions, development, and design employees and freelancers.

Built and maintained multiple networks of Windows 2003 Servers.

Configured servers for handling Email, Website Hosting, and Databases.

Relocated servers and coordinated with Internet Service Providers.

Supervised and trained production staff in designing and printing large scale of trade show pieces.

KPMG, LLP (http://www.kpmg.com) Montvale, NJ

Database Administrator/ Programmer 8-2003 to 1-2004

Designed and Implemented an Oracle Database for computing and housing multiple transfer pricing analyzes.

Developed an application for importing financial data in multiple file formats using ASP.NET and Oracle.

Drexel University Co-op Program 4-1999 to 10-2001

Refinery Inc (http://www.refinery.com) Web Programmer Co-op

OneBeacon Insurance (http://www.onebeacon.com) Programmer/Analyst Co-op

Internet Pipeline (http://www.ipipeline.com) Database Administrator/Web Developer Co-op

Developed an Interactive Customer Service Request Tracking System.

Merged data from a variety of business applications into one central system to improve data analysis and efficiency.

Created the back-end administrative tools for a multi-lingual corporate content management system for Shimano

Corporate (http://corporate.shimano.com) using ASP, SQL Server and VB6 COM objects.

Launched a new Search Engine Optimization service; analyzed possible keywords for the company, compared them to

their competitors, registered the company with search engines; tracked the results over a 3 month time span.

Conducted maintenance of multiple sites such as Winterthur (http://www.winterthur.org).

Trained supervisor in Visual Basic Classes/Modules, XML, XSLT, HTML and SQL.

Automated database entry position using web applications.

Computer Skills (in order of expertise):

Languages - C#, XHTML/CSS/Javascript, SQL, XAML, VB (ASP), ActionScript, Java, PHP, C++

Concepts - Object Oriented Programming, Design Patterns, Multi-Threading, MVC Pattern, Software Architecture, AJAX,

Silverlight, WPF, VSTO, Database Normalization

Software - Visual Studio, Microsoft Office, Photoshop/Illustrator/InDesign, Flash, Expressions Blend, SQL Server, Active

Directory, Visio, Project

Operating Systems - Windows XP, Windows Server 2003, Windows Vista, Mac OSX, Novell Netware (CNA Certified), Unix

Shells (Telnet/FTP)

Certifications:

Microsoft Certified Professional (MCP 70-100): Analyzing Requirements and Defining Solutions Architectures 2-2002

Certified Novell Administrator 3-1998

Education:

Drexel University Philadelphia, PA

Bachelor of Science in Information Systems Graduation: June 2003

See website http://www.bendewey.com for project descriptions.

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