Customer Service Human Resources

Denisha Orange

Email: ********@**********.***

Address:

City: Gardena

State: CA

Zip: 90247

Country: USA

Phone: 310-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard-working, entry-level Customer service representative, looking to apply my education and experience to a job in Sales, Customer service, Human resources and Management. Areas of proficiency include problem solving, money management, research, management, all computer software, and programing.

Educational Background:

High School Dipolma from Alabama A&M University, Normal AL 1/2001 to 5/2011 (Biology)

High School Dipolma from Gardena foreign language Magnet, Normal AL 1/2001 to 11/2012

Job History / Details:

Career Focus

Hard-working, entry-level Customer service representative, looking to apply my education and experience to a job in Sales, Customer service, Human resources and Management. Areas of proficiency include problem solving, money management, research, management, all computer software, and programing.

Core Qualifications

Strong knowledge of Customer satisfaction

Excellent research skills

Microsoft Word, Excel, PowerPoint

Planning/coordinating

Team leadership

Professional demeanor

Computer Proficient

Sales

Payroll

Account management

Education and Training

2011 Alabama A&M University Normal, Al

Bachelor of Science Biology

Member of Turtle Club, Nu Rho Sigma fine arts fraternity, Alpha Alpha chapter.Coursework in Biology, 3.2 GPA. Department of Energy Computational Science Scholarship. Continuing Education.

2003 Gardena foreign language Magnet Gardena, Ca

High School Diploma Spanish

USC MedCor program. Leadership Committee .

Accomplishments

Successfully developed a after school tutoring program for a former employer which resulted in more business for the School, and further educated children who didn't have the resources for further education.

Work Experience

November 2005 to December 2011

Honey Baked Ham Huntsville, Al

Cashier/ Customer Service/Counter Worker/ Server

Seasonal job, that I loved and did well, so I was called every year to return. Each Holiday I was promoted, great experience.

January 2009 to June 2012

Care to Learn Daycare, K-5 Huntsville, Al

Teacher/ Assistant manager/ After school program Director

I played Versatile role at this school, I taught Pre K, Kinders, and occasionally the 2&3 year olds. Advised the Director of the K-5 school and provided first-hand assistance in changing policies regarding tutoring programs.Analyzed the schools test scores, teachers, students and parents feed back to design a tutoring after school program.

April 2006 to September 2008

Huntsville city schools Huntsville, Al

Lead Teacher for Extended day program

Lead person over a public school after school program, at multiple school sites. Duties included Accounting where i had to take payments from parents for program, Payroll for the Assistant teachers working, Purchasing any and all supplies needed for multiple locations, and filling in as a teacher while any Assistant teachers where out.

May 2005 to January 2008

West Corp. AMEX Huntsville, Al

Inbound customer service rep

Inbound representative, taking inbound calls for American express credit card applications, and answering any questions regarding Amex cards and accounts.

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