Joanna Connor

Email: abpp7v@r.postjobfree.com

Address:

City: Scranton

State: PA

Zip: 18504

Country: USA

Phone: 570-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Performance-driven Sales Manager and dedicated employee with high integrity, strong work ethic and great leadership skills.

Educational Background:

High School Dipolma from Indiana University of Pennsylvania, Indiana Univ Of Pa PA 1/2001 to 5/2006 (Fashion Merchandising)

Job History / Details:

Career Focus

Performance-driven Sales Manager and dedicated employee with high integrity, strong work ethic and great leadership skills.

Summary of Skills

Listening skills

Written and oral communication skills

Driven

Exceptional interpersonal skills

Organized and meticulous

Dependable

Exceptional multi-tasker

Analytical problem solver

Strong sales-closer

Established track record of exceptional sales results

Accomplishments

Assisted store opening and led sales team to grow revenue from $0 to $1,000,000 in 3 years.

Exceeded company sales goals by 20 percentage on a quarterly basis, which led to promotion to Assistant Manager within 6 months.

On track to end fiscal year number 1 in the company out of 686 stores.

Professional Experience

November 2009 to 11/14/2012 12:00:00 AM

Christopher and Banks Moosic, Pennsylvania

Assistant Manager

Consistently met and exceeded department expectations for productivity and accuracy levels.

Improved service quality and increased sales by developing a strong knowledge of company's products and services.

Interviewed, hired and trained new quality customer service representatives.

Provided a high level of product and leadership support to representatives and clients.

Generated and distributed daily reports and order acknowledgments to appropriate personnel.

Contacted new and existing customers to discuss how their needs could be met with specific products and services.

Spearheaded grassroots marketing to drive new business.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

May 2009 to December 2011

Christopher and Banks Moosic, Pennsylvania

Personal Shopper

Provided ongoing guest service, including giving fashion advice.

Recommended, selected and helped locate merchandise based on customer needs and desires.

Facilitated accurate markdowns and yearly inventories.

Helped coordinate store fashion events under strict deadlines.

Organized store merchandise racks by size, style and color to promote visually appealing environment.

Helped drive sales goals and achieve monthly quota figures.

Developed reputation as an efficient service provider with high levels of accuracy.

Accurately balanced cash drawer after every shift.

June 2003 to September 2011

Euro Cafe Clarks Summit, Pennsylvania

Co-owner

Developed strategy and successful business plan.

Assisted in creation and execution of recipes and menu.

Scheduled and directed staff in daily work assignments to maximize productivity.

Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

Developed and maintained exceptional customer service standards. Carefully prepared weekly payroll to keep up with projected revenue for the week.

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Managed accounts payable, accounts receivable and payroll.

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November 2000 to September 2004

A C Moore Dickson City, Pennsylvania

Cash Office Manager

Reconciled cash drawers and prepared daily sales deposits.

Compiled financial reports pertaining to cash receipts and drawer overages/shortages.

Addressed and resolved complex and unexpected variances when balancing cash drawers and safe.

August 1998 to August 2004

A C Moore Dickson City, Pennsylvania

Department Merchandiser

Replenished floor stock and processed shipments to ensure product availability for customers.

Explained information about the quality, value and style of products to Influence customer buying decisions.

Facilitated monthly and quarterly physical inventory counts.

Operated a cash register to process cash, check and credit card transactions.

Education

2006 Indiana University of Pennsylvania Indiana, Pennsylvania

Bachelor of Science Fashion Merchandising

Concentration : Marketing Management

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