Customer Service High School

Crystal Bragg

Email: ********@***********.***

Address:

City: Greenville

State: TX

Zip: 75401

Country: USA

Phone: 903-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a Banker who provides well rounded customer service, with strong communication skills, sales experience and a deep knowledge of the banking industry.

Educational Background:

High School Dipolma from Campbell I.S.D., Campbell TX 1/2001 to 5/2004 (Banking/Finance)

High School Dipolma from Paris Junior College, Campbell TX 1/2001 to 11/2012

Job History / Details:

Summary

I am a Banker who provides well rounded customer service, with strong communication skills, sales experience and a deep knowledge of the banking industry.

Highlights

Exceptional customer service

Sales expertise

Practiced knowledge of bank security systems

Currency and coin counter

Safe and vault operation

Reliable

Friendly

Excellent communication skills

Team player

Organized/Able to multi-task

Strong work ethic

Accomplishments

Consistently achieved a 95-98 percentage teller balancing average.

Achieved district employee of the month.

Experience

April 2012 to September 2012

Hunt Regional Healthcare Greenville, TX

Registration Clerk

Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans.

Accurately entered procedure codes, diagnosis codes and patient information into billing software.

Confirmed patient information, collected copays and verified insurance.

February 2010 to March 2012

Alliance Bank Sulphur Springs, TX

Customer Service Rep.

Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

Delivered prompt, accurate and excellent customer service.

Worked with multiple operating systems and software programs

Directed specific questions to appropriate branch personnel.

January 2007 to February 2010

First Convenience Bank Greenville, TX

Senior/Vault Teller

Delegated work to others as Senior Teller

Responsible for managing/balancing large amount of currency as Vault Teller. Including managing/balancing the ATM.

Excelled in Customer Service, including helping customer with daily banking needs as well as creating new accounts, Inputing loan applications and recruiting new customers.

Education

2004 Campbell I.S.D. Campbell, TX

High School Diploma

Paris Junior College Greenville, TX

Only Basic classes completed Banking/Finance

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