Manager High School

BRENDA G RIJOS

Email: ********@**********.***

Address:

City: San Antonio

State: TX

Zip: 78216

Country: USA

Phone: 210-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seek employment in a well established company to utilize my existing skills and experience, with the ability to increase my knowledge with room for advancement.

Educational Background:

High School Dipolma from Holmes High School, San Antonio TX 1/2001 to 5/1996 (Yes)

Job History / Details:

Career Focus

Seek employment in a well established company to utilize my existing skills and experience, with the ability to increase my knowledge with room for advancement.

Professional Experience

January 2010 to November 2012

Churchill Forge Management

Leasing and Marketing Director

Created and executed marketing and personal relations campaigns, including new product introductions and existing product development.

Computed, recorded, and proofread data, records and reports and lease paperwork.

Planned and executed special events for current residents that assisted with establishing a closer community and community recognition.

Managed projects and served as primary liaison between client and multiple groups to ensure clarity of goals and quality and adherence to deadlines.

Communicated with customers, employees and other individuals to answer questions and explain information.

November 2008 to June 2009

Flournoy Management CO LLC San Antonio, Texas

Assistant Community Manager

Created new marketing strategies on a weekly basis and effectively maintained them.

Effectively marketing property for lease up.

Created new ideas for property to increase revenue and future growth.

Organized business functions for potential new residents and business associates for lease up and to build business relations.

Processed and created contracts with vendors and business associates for new property growth.

Assisted with hiring and training leasing team to manager's requirements.

Attended networking events to market brand new property and get leads on businesses associated with increasing our resident occupancy.

Responsible for building business relationships with surrounding apartment communities to compare market surveys and property comparisons.

February 2003 to November 2007

Management Solutions Fountain Green, Utah

Assistant Community Manager

Effectively assisted manager in managing property and staff at all times and maintained all responsibilities in manager's absence.

Maintained daily, weekly, and monthly reports including accurate reporting of all rents and deposits received.

Informed manager on a daily basis of all rents, deposits, and all application fees received.

Processed monthly renewal report which included paperwork with renewing residents.

Responsible for issuing notices which include; eviction, late payment, and returned check letters.

Directly responsible for receiving all money paid to property and making daily deposit to bank in a timely manner.

Inspected property for appearance and maintenance needs, apartments that have been made ready for new residents, and inspected vacancies after move outs.

Responsible for designing new marketing and advertising strategies.

Planned events for the entire staff and property.

Greeted potential residents, answered phones, showed property, received requests for maintenance needs, and perf.

June 2000 to October 2002

USAA San Antonio, Texas

Brokerage New Accounts Analyst

Established and maintained all types of brokerage accounts in accordance with policies, procedures and regulations.

Performed verification of deposits.

Extensive customer contact experience with both internal and external customers.

Ability to work with strict time constraints and deadlines.

Additional responsibilities include; filing, image scanning and indexing, and distributing mail.

Oct 01, 1997 to Mar 05, 1998

21st Century Direct Texas

Call Center Supervisor

Responsible for six subordinates involved in setting appointments for potential clients Greeted the public and organized client tours of our establishment.

Confirmed appointments and compiled daily reports for data entry.

Set daily schedules for employees.

Assisted in answering and directing incoming phone calls.

Received mail and packages.

Summary of Skills

Typing Speed: 56 Words Per Minute

Apple or Macintosh Computers

Data Entry Terminal (PDT, Mainframe Terminal, etc)

Desktop Publishing Software (InDesign, etc)

EMail Software (Outlook, Thunderbird, etc)

Internet Browser (Internet Explorer, Firefox, etc)

Networking or Lan Software (Cisco, etc)

Peripheral Devices (Scanners, Printers, etc)

Personal Computers

Presentation Software (PowerPoint, Flash, etc)

Spreadsheet Software (Calc, Excel, etc)

Utility Software (Virus, File Compression, etc)

Word Processing Software (Word, WordPerfect, etc)

Ability to prioritize tasks and meet strict deadlines.

Possess very strong written and verbal communication skills.

Ability to read, analyze, and interpret reports.

Aptitude for accurate, detailed work and meeting deadlines while maintaining high quality work product.

Courteous telephone skills while handling multi-line calls.

Proficient keyboarding skills and 10-key operation.

Ability to work independently, as well as in cooperation with work group.

Working Knowledge of Word and Excel.

Accomplishments

Grace Hill Courses

Risk Management I-Associate Safety & Emergency Awareness

Business Etiquette

Fair Housing

Marketing Principles for Multifamily Housing

Help Wanted! How to Hire, Retain & Inspire Quality

Preventing Sexual Harassment (Supervisor Version)

Leadership: Profiles in Multifamily Housing

Internet Leasing

Conflict Resolution (Supervisor Version)

Customer Service As A Competitive Advantage

Fair Housing II

Maintenance for Office Staff

Resident Retention for Today's Savvy Customers

Time Management

Traffic Generation

Leasing for A Living

Advanced Leasing: Secrets of Leasing Leaders

Curb Appeal

Mold Awareness

Education

Holmes High School San Antonio, Texas

High School Diploma Yes

Certifications

Flournoy Properties - Texas

Fair Housing Compliance Training

Certification

Issued: Mar 18, 2009

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