Manager Customer Service

Edward Beckles

Email: ********@*****-*******.***

Address:

City: Wesley Chapel

State: FL

Zip: 33544

Country: USA

Phone: 813-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced manager with excellent, compassionate pharmacist with 17 years hands-on experience in fast-paced retail environments. Accountable and responsible with a strong focus on patient wellness. Looking for an new carrier in education, transportation or other related health-care company.

Educational Background:

High School Dipolma from Arnold and Marie College of Pharmacy and Health Sc, Brooklyn NY 1/2001 to 6/1995 (Pharmacy)

High School Dipolma from New York City Technical College, Brooklyn NY 1/2001 to 11/2012

High School Dipolma from Fordham University, Brooklyn NY 1/2001 to 11/2012

Job History / Details:

Career Focus

Experienced manager with excellent, compassionate pharmacist with 17 years hands-on experience in fast-paced retail environments. Accountable and responsible with a strong focus on patient wellness. Looking for an new carrier in education, transportation or other related health-care company.

Core Qualifications

Excellent quantitative skills in analytical analysis-Pharmacy

Internal Auditing-Detail oriented-Pharmacy and Airlines

Strong knowledge of Medicine

Multi-Task Production Skills-Pharmacy and Airlines

Team leadership Management Skills-Pharmacy and Airlines

Proficiency in Microsoft Word Computer Proficient

Accounts Payable/Receivable Department Budgeting-Pharmacy and Airlines

Expense Control Experience

Education and Training

1995 Arnold and Marie College of Pharmacy and Health Sciences Brooklyn, New York

Bachelor of Science Pharmacy

Member of the Student Council

1991 New York City Technical College Brooklyn, New York

Associate of Applied Science Chemical Technology

Vice-President of the Chemistry Club

1976 Fordham University New York, New York

Bachelor of Arts English Literature

Work Experience

July 2010 to July 2012

EB Drugs New Port Richey, Florida

Pharmacy Owner/Manager

Responsible for the preparation or supervise the preparation of the medications. Compounding liquids, ointments, creams, and other medications. Customer services from drop off to pick-up. Consultation on prescription medications, over-the-counter medications and other health concerns. Teach and supervise Pharmacy Interns, Pharmacy Externship, Technicians and cashiers. Maintain accurate record keeping. Order supplies necessary for an fully stocked pharmacy. Conduct annual inventory, and monthly audits.

September 2011 to June 2012

Trinity Medical Academy New Port Richey, Florida

Pharmacy Tech Teacher and Externship Instructor

Integrated academic and vocational curricula to help students learn a variety of skills needed in the pharmacy setting.

May 1976 to October 1993

Trans World Airlines (TWA) Jamaica, New York

Agent-In-Charge/Rate Desk Agent/Customer Service Agent

International and Domestic ticketing sales and check-in at JFK and SFO International Airports. Gate boarding announcements, processing, closeout procedure including driving the Jetway. Baggage service, as well as, all customers service related duties. 10 years between Reservations Sales and Rate-Desk pricing.

July 2008 to July 2010

WalMart Dade City, Florida

Pharmacy Manager

Responsible for the preparation or supervise the preparation of the medications. Compounding liquids, ointments, creams, and other medications. Customer services from drop off to pick-up. Consultation on prescription medications, over-the-counter medications and other health concerns. Teach and supervise Pharmacy Interns, Pharmacy Externs, Technicians and cashiers. Maintain accurate record keeping. Order supplies necessary for an fully stocked pharmacy. Conduct annual inventory, and monthly audits.

June 1995 to July 2008

CVS Zephyrhills, Florida

Pharmacy Supervisor

Responsible for the preparation or supervise the preparation of the medications. Compounding liquids, ointments, creams, and other medications. Customer services from drop off to pick-up. Consultation on prescription medications, over-the-counter medications and other health concerns. Teach and supervise Pharmacy Interns, Pharmacy Externs, Technicians and cashiers. Maintain accurate record keeping. Order supplies necessary for an fully stocked pharmacy. Conduct annual inventory, and monthly audits.

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