Customer Service High School

Kelly Dorame

Email: ********@**-*******.***

Address:

City: Beaumont

State: CA

Zip: 92223

Country: USA

Phone: 951-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with 12 years client interface experience.Hands on Highly motivated customer service focused, deadline driven and deadline oriented Personable,positive,self directed, service driven.

Educational Background:

High School Dipolma from Esperanza High School, Perris CA 1/2001 to 6/1990 (High School Diploma)

Job History / Details:

Career Overview

Highly enthusiastic customer service professional with 12 years client interface experience.Hands on Highly motivated customer service focused, deadline driven and deadline oriented Personable,positive,self directed, service driven.

Core Strengths

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Energetic work attitude

Customer service expert

Adaptive team player

Travel Arrangements

Prioritization

Multi task

Organization skills

Data collection

Work Experience

August 2007 to February 2012

Federal Express Ontario, Ca.

Full time Swing Driver Courier

Worked in a fast paced multi tasking environment,time sensitive, and time managment in customer service deliveries and customer pick ups. Interactions daily customers questions and concerns. Providing a positive excellent customer service satisfaction. Stretch in Flex in the morning including Manager meeting in expectation for the days results. Organizing my route per stop before leaving building having stop count for manager.

July 2000 to January 2007

UPS Romoland, Ca.

Clerks helper/air driver

Maintaining up to date addresses for undelivered packages. Address corrections for undelivered packages . Available for customer pick ups at hub. Delivering next day air packages after morning sift when needed. Dispatch messages to drivers.

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