Customer Service Engineer

Brooke P. Helgesen (***) ***- ****

*******@***.***

Local Residency: Permanent Residency:

*** **** ********* *** ** 26 Estella Drive

State College, PA 16801 Flemington, NJ 08822

Objective: To secure a full time position as a field engineer in a growth oriented Construction Company with

the opportunity to become a superintendent.

Education: The Pennsylvania State University University Park, PA

5th year, Bachelors of Architectural Engineering- CM Cumulative GPA: 3.10/4.00

Degree Accreditation: ABET Graduation: May 2012

Experience:

DPR Construction McLean, VA

Project Engineer Intern- Kaiser Permanente MOB at Tysons Corner Summer 2011

Performed and documented weekly safety audits onsite.

Designed and upgraded hole management protection plans for differing phases of construction.

Developed and operated a temporary LED lighting cost saving opportunity system.

Coordinated with subcontractors for scope review, sequencing, schedule, RFI s and submittals.

Directed weekly PE safety discussion meetings with laborers.

Held responsibility for buyout of multiple divisions.

Produced weekly construction progress photo reports for OAC meetings.

Fabricated a fire safety protection plan for the county fire department visits.

The Big Onion- Penn State Food Services East Halls, University Park, PA

Student Manager- 25hrs/wk during school year October 2007- May 2011

Supervised/ trained up to 15 employees per shift.

Monitored inventory and sales.

Restocked items needed in the kitchen.

Strategized new methods of income.

Responsible for opening/ closing the business efficiently.

Oversaw quality of customer service and employee performance.

Caf Maria Flemington, NJ

Waitress June 2006- August 2009

Effectively communicated with owners/ employees with diverse backgrounds.

Took customer orders by phone/ in restaurant.

Served customers inside restaurant/ on patio during spring/summer.

Skills:

Proficient in AutoCAD 2009, Revit 2009, Microsoft Word, Excel, PowerPoint

Knowledge of contract documents and buyout procedures

Ability to read Architectural Construction Documents and working drawings

Developed organizational and people skills

Artistic Skills in varying mediums

Language Proficiencies: Basic understanding of Italian

Accomplishments/ Activities:

Solar Decathlon House Competition Construction Volunteer

Penn State University Dean s List

New Jersey Statewide Awarded Artist

Member, S:PACE, Penn State University

Member, DBIA, Penn State University

Mentor, SSAE, Penn State University

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