Customer Service Sterile Processing
Resume:
Paul Scofield
Email: abposm@r.postjobfree.com
Address: ***** *.****** **.
City: Centennial
State: CO
Zip: 80015
Country: USA
Phone: 702-***-****
Skill Level: Management
Salary Range: $60,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
17014 E. Dorado Dr.
Centennial, CO 80015
abposm@r.postjobfree.com
Paul Scofield
Objective
Continuously learn and improve as an individual, team member, and team leader. Help create an environment that is highly satisfying for employees and customers.
Experience
June 08 Sept. 12 Littleton Adventist Hospital Littleton, CO
Sterile Processing Manager (Oct. 09 Sept. 12)
Create purchase and repair requisitions.
Managed multiple budgets in excess of $280k/year
Communicate with OR staff and coordinators to update and add sets.
Interact/negotiate with reps and supply chain on current and new instrumentation.
Manage and supervise staff within Processing Dept.
Continuously look for new ways to improve efficiency and quality of department.
Team Lead for Sterile Processing New Hospital Build Project
Interim Sterile Processing Lead Tech (Aug. 09 Oct. 09)
Creating and editing set recipes.
Keeping up communications between day-shift and night-shift.
Managing employees within the department while manager is out.
Training new staff and students on all department jobs.
Sterile Processing Tech (June 08 Aug. 09)
Learn instrumentation, sets, and department processes.
Clean and sterilize multiple instrument sets.
Organize and find instruments within multiple departments.
Original team member of 2009 Spirit of Excellence Award
Feb 08 May 08 Crystal Inn Hotel Aurora, CO
Night Auditor
Balance books for end of night and end of month audit.
Check-in and register new customers for hotel stay and reservations.
Shuttled distressed passengers to airport and helped with customers questions.
March 07-Dec. 07 Hopkins Sporting Goods Clive, IA
Salesman
Created sales orders for customers.
Provided excellent customer service at multiple locations.
Researched all merchandise to better explain to customers how to use it.
May 06-Aug. 06 Williams Pest Control Las Vegas, NV
Exterminator
Increased customer base by selling the product for a year term.
Systemized schedules for timely professional appointments.
Prepared and mixed chemicals properly for specific use.
Communicated and worked with customers directly to explain the type of spray being used and why its being used.
Education
2005-2007 Grand View College Des Moines, IA
Graduated December 2007
Bachelors of Science in Business Administration
2004-2005 College of Southern Idaho Twin Falls, ID
Working on B.S. in Business Admin.
2003-2004 Southern Utah University Cedar City, UT
Working on B.S. in Business Admin.
IAHCSMM CRCST Certified
Member since March 2010
Skills
Skilled in creating and updating Sterile Processing Departments for best outflow.
Proficient with Purchase Reqs
Understand multiple functions on Impress Tracking System
Proficient with Lawson, Kronos, Word, Excel, and PowerPoint
Strong social skills to address customer questions
Organized individual with strong work ethic and self-discipline
Ability to work individually or on a team
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