SUMMARY
Over twenty years of experience in Development & Standardization, Material and Process Quality, Supplier Quality Engineering, Analytical Analysis, Research & Development and Product Development. Eight years of progressive management experience. Demonstrated expertise in planning, system development, problem recognition and solving, and cost savings and reduction. Proven ability to develop and execute one and three year Strategic Plans. Skilled listener that empowers lobbying, negotiating and team building. Strong leadership skills. Proven ability to inspire and arouse enthusiasm in personnel.
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
SABBATICAL, 12/04-12/10
Completed a six-year Sadhana, spiritual practice, with Teaching of Intuitional Metaphysics and Thomas Ashley-Farrand work in Sanskrit mantra spiritual disciplines. Effort supported by grant and sales position.
THE CHALLENGING QUEST, CONSULTING GROUP, FELTON, CA, 11/02-12/04
Principal Consultant
Temporary assignments offered in Program and Project Management. Servicing high tech and game hosting/software development.
ASML CORPORATION, THERMAL DIVISION, Scotts Valley, CA, 8/00-10/02
Project Manager, New Product Introduction
Responsible for engineering re-design, manufacturing, final test, application lab installation, and application lab start-up schedules, timelines and deliverables. Collaborated with extented team members to insure program goals were met. Participated in customer requirement, program, design team, and application lab meetings. Tracked engineering designs, engineering change orders, material delivery, work orders, and kiting via Oracle and specially designed databases. Focal point for software design team to insure tool access for testing programs and patches. Worked with technical publications to insure assembly sheets, videos, and tool documentation were complete.
Instructed five-design teams in engineering documentation processes. Improved buying correct revision level parts and build time by 20%.Advocated for and obtained agreement from engineering to provide top-level assembly drawings for beta prototype builds. Reduced build time by 38% on one module.Lobbied for, negotiated and built a CVD module for process, software and integration development.Championed and directed the building of an Automation Front End destined for two new products. Managed revision of drawings and documentation of assembly instructions for outsourcing. Effort reduced purchasing from 1,200 parts to 5 top assemblies; manufacturing from 6 weeks to 1 week.Collaborated with purchasing and engineering to restructure Bills of Material for outsourcing electrical boxes, cable assemblies, frame components and mechanical assemblies. Effort reduced indirect material costs by $680K.Directed building of an Automation Reliability Test Tool. Completed ahead of schedule.
THE CHALLENGING QUEST, CONSULTING GROUP, FELTON, CA, 7/98-8/00
Principal Consultant
Temporary management offered in Engineering, Procurement Engineering and Materials Engineering. Providing trouble-shooting expertise in investigating and resolving contamination and materials issues, including the overseeing of analytical analyses.
OCTEL MESSAGING DIVISION, LUCENT TECHNOLOGIES, San Jose, CA, 1/97-6/98
Senior Manager, Procurement Engineering, Custom Components
Responsible for strategic direction, price negotiation, purchase and quality of $45M annually in drives, sheet metal, power suppliers and cables at OMD.
Staff of 8 direct reports.
Reduced supplier base for drive manufacturers by 60% and distributors by 86%. Eliminated the purchase and use of obsolete drives. Directed the development, documentation, and implementation of a drive qualification process through Design Engineering, Regulatory and Manufacturing. Developed the disc drive technology road map with engineering for 1997 and 1998.Negotiated a long term contract with a Drive Distributor and OEM for a $2.5M FY98 cost reduction.Managed the qualification process for the first off shore supplier for OMD.
Successfully transferred seven molded and data cables for a cost reduction of $.56M. Annual cable cost is $2.6M.Managed development and implementation of Commodity Management Plans for all key suppliers.
READ-RITE CORPORATION, Milpitas, CA, 5/92-10/96
Supplier Quality Engineering Manager, World-Wide
Responsible for a domestic staff of 21 with an annual operating budget of $5.1M. In the capacity of World Wide Supplier Quality Engineering Manager, trained and supported offshore Supplier Quality Engineering and Incoming Inspection in Korea, Thailand and Malaysia to operate independently. Conducted Supplier Business Reviews with key suppliers. Resolved materials, quality and internal customer issues.
Directed the writing of 29 procedures defining the supplier quality operational system, resulting in the standardization of all Incoming Inspection and Supplier Quality Engineering organizations.Chaired world-wide effort to originate and implement a Supplier Qualification Program that standardized criteria for developing and qualifying World Class Suppliers.Established the protocol for Supplier Business Reviews. Coordinated and conducted the initial Supplier Business Reviews with key suppliers in Japan, Thailand and the U.S.Initiated the first world-wide Supplier Quality data base, permitting real-time access to Incoming and First Article Inspection Logs, Critical Parameter Trend Charts and Monthly Summary Reports in both U.S. and Thailand. Resulted in a paperless process.Developed staff by initiating individual career development plans, focusing on improved mechanical and computer competencies for the evolving disk drive industry.Budgeted and invested $4.8 million in laboratory facilities and inspection equipment, establishing state-of-the-art receiving inspection areas in the U.S., Thailand and Malaysia.Determined appropriate monthly metrics to track Incoming Inspection. Improved throughput from 5day average to 2day average in three months.
SEAGATE TECHNOLOGY, Scotts Valley, CA, 7/88-7/91
Project, Corporate Reliability Program Leader, 10/90-7/91
Reported to Corporate Vice President of Reliability and Quality with responsibility for handling major material and process issues. Directed and resolved material and process issues from procurement through finished goods. Coordinating activities required extensive international and domestic travel.
Directed the world-wide effort to establish corporate specifications for paints and coatings on metal surfaces, resulting in a 50% reduction in required testing for all incoming parts. Seagate Technology manufactures 8 to 9 million disk drives per year.Audited R&D work and drive-level testing of a new gasket material, identified and eliminated an associated 20% process failure rate. Monthly cost savings in production estimated at $1.3 million.Investigated and resolved a material incompatibility issue responsible for a 30% thermal failure rate in one drive type. Cost savings in production estimated at $23.8 million.Insured the material quality of 65 mm disks through shipment, incorporating functional and cleanliness testing into packaging qualifications.Directed material evaluations to qualify a secondary supplier of disk shippers.Lobbied for and oversaw the implementation of an automated handler in disk production.
Advanced Senior Reliability Engineer, 7/88-10/90
Reported to Director of Product Assurance with responsibility for handling material, process and contamination problems. Participated in Reliability Action Teams. Extensive international travel.
Directed R&D on material, functional and mechanical qualifications for a three-piece disk shipper. Redesigned the shipper and shipping packaging, resulting in an annual savings of $4.6 million.Managed a corporate-wide evaluation of disk transportation and storage that led to an annual cost savings of $.34 million.Identified a disk shipper contamination problem responsible for $6.3 million in material costs alone, with an estimated $8 million in preferential costs. Directed R&D to resolve the problem.Directed and assisted in writing material, cleanliness, and packaging specifications.Resolved numerous silicone and inorganic contamination issues, with multi-million dollar cost savings.
XEROX CORPORATION, PALO ALTO RESEARCH CENTER, Palo Alto, CA, 4/86-7/88
Consulting Research Chemist
Designed and conducted failure analysis studies for a novel printing technology. Directed analytical investigations of system failures relating to contamination. Participated in project reviews.
Identified a major silicone contamination source in the air supply system. Implemented an appropriate material change, enabling attainment of targeted system lifetime.Collaborated with supplier to develop new air filter design, resulting in a five-fold increase in system lifetime.Worked with fabrication team to develop design specifications for print array device.Implemented life test strategy for printer subsystem.Researched and implemented an electroless gold-plating process compatible with print array device fabrication.
EDUCATION
Ph.D., University of California at Davis, cand., Major: Physical Chemistry/Spectroscopy, GPA 3.7
M.A., State University College of New York at Plattsburgh, 1979, Major: Chemistry, GPA 3.6
B.A., State University College of New York at Plattsburgh, 1976, Major: Chemistry, GPA 3.5
B.A., Teaching of Intuitional Metaphysics, Los Gatos, California 2006, Major: Ministerial Sciences
CERTIFICATION
Essential Conversation, The Disciplines of Dialogue, three-day intensive course,
Susan Miller Hurst, April 1998.
Effective Negotiating, Karrass, October 1997
Blue Print Reading, DeAnza College, Business & Industry Institute, September 1996
Process Improvement Training, Leemak Training Systems, Inc., December 1994
Management Fundamentals, Western Learning Systems, Inc., June 1994
Supplier Management, California Institute of Technology, October 1993
Statistical Process Control, California Institute of Technology, January 1993
CONTACT
The Challenging Quest, Consulting Group
Cheryl A. Spring
Principal Consultant
Santa Clara Valley, California
Phone
Fax
*******@****************.***