Customer Service Sales
Resume:
.
Robert
WarnarTeam Leader, Management
Robert Lawrence Warnar
Mesa, AZ 85213
*********@*****.***
Customer Service-Management-Marketing and Statistics
An accomplished, results-driven sales professional with over 5 years of management experience focused on customer service and marketing companies. Expertise in Account Management, Customer Service Skills, Marketing and Statistic Analysis and General Management. Proven ability to increase product sales and quality as well as to meet and exceed customer expectations. Exceptional communicator with demonstrated success building relationships with upper management and clients to achieve company goals.
QUALIFICATIONS HIGHLIGHTS
-Marketing Support -Account Management -Project Management
-Customer Service -Sales and Marketing -Quota Attainment
-Strategic Planning -Team Leadership -Staffing Coordination
-Problem Resolution -Product Quality -Inventory Management
EDUCATION:
Bachelor of Arts in Economics and Business Management, December 2009
University of Arizona, Tucson, Arizona
Courses completed:
Macro Economics
Calculus
Micro Economics
Statistics
Business Management
Basic Economic Issues
Accounting
Labor and Public Policy
Upper Division Spanish
CAREER DEVELOPMENT:
2006-2009 Pizza Hut of Arizona Tucson, AZ
Assistant Manager
-Responsible for supervising work progress, success in sales and profit.
-Responsible for the planning and execution of schedules, budgets and resource management
-Executed marketing and network strategies to increase sales for store #11035
-Regulated and monitored inventory to ensure sufficient product availability
-Trained and supervised shift leaders
2006-2009 Pizza Hut of Arizona Tucson, AZ
Shift Manager
-Reduced daily operating costs
-Responsible for hiring and training of all new employees
-Performed new-hire orientation
-Executed credit and debit card transactions, functions, batch management and batch settling
2001-2006 Black Jack Pizza Tucson, AZ
General Manager
-Managed and maintained all large corporate accounts
-Responsible for adjusting labor costs with sales fluctuation
-Performed background and MVR checks on prospect employees
-Analyzed and maintained bi-weekly inventory ordering and receiving
2001-2006 Black Jack Pizza Tucson, AZ
Delivery Driver
-Inspected and delivered food products to customers
-Performed closing duties
-Answered phones and performed customer service
TECHNICAL SKILLS:
Windows NT, 2000, XP, Vista and Windows 7
Microsoft Office 2000. 2003 and 2007
Computer Hardware installation and troubleshooting
RG59/RG6 cabling
Cat3/Cat5e/Cat6 Cabling
A/V installation and troubleshooting
REFERENCES AVAILABLE UPON REQUEST
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