Sales High School

Robert Baillargeon

Email: ********@*****************.***

Address:

City: Somers

State: CT

Zip: 06071

Country: USA

Phone: 860-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Proactive, business savvy professional of over 18 years in health care industry. Solid sales, marketing, and interpersonal skills with clear understanding of customer group selling and service needs. Consultant to marketing to ensure proper strategic approach of sales team. Ability to motivate, train, and coach team to perform and achieve maximum profitability and growth. Currently managing and developing insurance plan set-up and drafting of 27 member team handing more than 400 northeast national account customers.

Educational Background:

High School Dipolma from Kenne State College, Keene NH 1/2001 to 5/1991 (American Literature/Secondary School Certification)

High School Dipolma from Trinity College, Keene NH 1/2001 to 11/2012

High School Dipolma from Keene State College, Keene NH 1/2001 to 11/2012

Job History / Details:

Career Focus

Proactive, business savvy professional of over 18 years in health care industry. Solid sales, marketing, and interpersonal skills with clear understanding of customer group selling and service needs. Consultant to marketing to ensure proper strategic approach of sales team. Ability to motivate, train, and coach team to perform and achieve maximum profitability and growth. Currently managing and developing insurance plan set-up and drafting of 27 member team handing more than 400 northeast national account customers.

Highlights

Supervision

Sales

Reports

Training

Account management

Oral presentations

Accomplishments

Promoted "Sharepoint" as standard tool for large scale implementations improving communication and accuracy.

Collaborated with technological division to develop business tool increasing drafting accuracy and reducing case staff hours.

Designed and coordinated team on newly created HMO tracking systems.

Trained staff on HR and diversity projects, as well as soft skills and technical roll outs.

Directed plan set-up and drafting team of 27 direct reports.

Professional Experience

June 2005 to Current

Aetna, Inc Windsor/Hartford, CT

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Supervise set-up of HMO plan set-up, HMO drafting, traditional plan set-up, and traditional drafting.

Manage and develop sales activities for 27 member team handing more than 400 northeast national account customers.

Lead team towards achievement of maximum profitability and growth in line with company vision and values.

Coordinate work flow distribution for 250 public, labor, and government national accounts as well as 215 HMO cases.

Manage payroll, human resource issues, upper management presentations, face-to-face customer meetings, collaboration with customer implementation teams, and account management and account executives.

Review daily, weekly, and monthly reports for trending, measures and accuracy, hiring and development of new talent for traditional implementation and drafting, one-on-one meetings and discussions with team members to assure consistency and accuracy in work flows.

Encourage and promote employee development for upward mobility.

Develop and implement one or more cost and time-saving projects per year.

January 2005 to July 2005

Aetna, Inc Windsor, CT

PSS Technical Lead

Provided management leadership in design, development, and delivery of technology-enabled applications, products and services within computing systems environment.

Developed solutions to technical issues, and met development schedules ensuring delivered processes met technical specifications and design requirements.

Conduct cross-functional and cross-department presentations to managerial focus groups to facilitate new collaborations and introduce new workflows to improve internal infrastructure.

January 2003 to February 2005

Aetna, Inc Windsor, CT

Installation Support Consultant

Reviewed materials regarding fully insured and self-insured sales from underwriting.

Collaborated with account managers to present various plans and establish time-frames during open enrollment.

May 2000 to February 2003

Aetna, Inc Windsor, CT

Plan Benefit Specialist

Set up and maintained Aetna HMO plans, and trained account managers on plan rules and regulations.

April 1997 to May 2000

Aetna, Inc Windsor, CT.

Premium Reconciliation Analyst

April 1994 to April 1997

Aetna Inc. Rocky Hill/Middletown/Hartford, CT

Account Reconciliation Analyst

Education

University of Massachusetts Amherst, MA

American Literature

Trinity College Hartford, CT

American Literature

Keene State College Keene, NH

Bachelor of Arts American Literature and Secondary School Certification (NH)

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