Customer Service Sales

Stacy Joe Austin Profile

I am a, **-year-old, full time student looking for full time position in I.T. and /

or customer service fields. With previous positions I have excelled greatly in

sales and customer service; all while learning techniques and practices that can

be applied to any area of business or professional setting, positively enabling me

to hit the ground running with a can do attitude for you and your company,

upon entry. My education in visual communication, thus far, has added many

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new tools to my skill set. These new tools have created a broader background

106A Jeffries Drive

that can be relied upon to get the job done, regardless of the task at hand.

Radford, VA 24141

PHONE

540-***-**** cell

540-***-**** message

Exper ience

FACILITIES MANAGEMENT CUSTODIAL RADFORD UNIVERSITY

EMAIL

***********@*****.*** RADFORD, VA.

3 / 2012 - PRESENT

WEB

Duties include General office cleaning sweeping, mopping, vacuuming,

www.nrccstudents.org/austins/

organization of recyclable materials. Major cleaning project organization and

execution including use of industrial cleaning equipment such as extractor, top

scrubber, buffer.

Sandra Burns (540) 831 - 2463

ASSISTANT MANAGER / MACHINE TECH / DRIVER - MCGUIRES CONCESSIONS

TAMPA, FL.

5 / 2005 - 1 / 2012

Duties included supervising team for electronic gaming machines;

accounts payable / receivable; managed payroll; Handled technical

troubleshooting, including machine failure, slowdowns and data for

electronic gaming machines.

Chris McGuire (864) 844 - 1844

Selected Contributions:

I developed new sales techniques that were adopted by a company who

rarely welcomed change; greatly increasing revenue, additionally, earning

myself a promotion of trainer / assistant manager.

TELEMARKETING SERVICE REPRESENTATIVE - ICT GROUP

CHRISTIANSBURG, VA.

2 / 2002 - 3 / 2005

Duties included handling outbound sales calls to various markets;

assisting customers with purchases of various insurance and credit products.

Lisa Barrett 540-***-****

TECHNICAL SERVICE REPRESENTATIVE - DISH NETWORK

CHRISTIANSBURG, VA.

11 / 2000 - 1 / 2002

Duties included handling technical troubleshooting calls, including system

crashes slowdowns and data recoveries for satellite television DVR

Receivers. I also engaged and tracked priority issues, with responsibility for

the timely documentation, escalation (if appropriate), resolution and closure

of trouble tickets.

Kevin Minor (540) 394 - 2602 / 2600

Selected Contributions:

Along with meeting and exceeding technical goals, I was also the number

one sales agent in the building, and second in the company nationwide,

during my entire stay with the company.

Stacy Joe Austin

Education

COLLEGE

New River Community College - Christiansburg, VA

A.A.S. in Information Technology / Game Design Specialization -

expected graduation, May 2013

Skills

CERTIFICATIONS:

12 / 2011 Adobe Certified Visual Communications Associate with

Photoshop CS5.5

LANGUAGES:

Python, Java, XHTML, C++

SYSTEMS:

Windows 2000/XP/Vista/7, Mac OS Snow Leopard/Lion/Mountain Lion

SOFTWARE:

MS Office, iWork, Adobe Creative Suite CS5.5 (Photoshop,

Dreamweaver, Fireworks, Flash, Illustrator), MS Windows, iOS, Game-

maker 8, 3DS Max, Mudbox, Autodesk Suite

Referr als

Dish Network, (540) 818 - 3588

BRANDY WHITAKER,

New River Community College, (540) 239 - 7533

CHRIS BRADBURY,

All Teller Machines (Raleigh), (919) 306 - 7718

CHARLOTTE CURTIS,

New River Community College, (540) 250 - 5677

CARLOTTA EATON,

Kipton Hotels (Miami), (786) 594 - 1581

STEPHANIE T EBLADA

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