Customer Service High School

Natasha Nelson

Email: ********@***************.***

Address:

City: Spring Valley

State: WI

Zip: 54767

Country: USA

Phone: 715-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am seeking an entry-level position in retail sales and customer service. I am a personable and responsible Cashier with 2 years in retail and customer service. Solid team player with upbeat, positive attitude. I believe I would be a great addition to your store.

Educational Background:

High School Dipolma from Spring Valley High School, Spring Valley WI 1/2001 to 5/2002 (General)

Job History / Details:

Career Overview

I am seeking an entry-level position in retail sales and customer service. I am a personable and responsible Cashier with 2 years in retail and customer service. Solid team player with upbeat, positive attitude. I believe I would be a great addition to your store.

Core Strengths

Strong organizational skills

Courteous demeanor

Active listening skills

Energetic work attitude

Inventory control familiarity

Adaptive team player

Visual merchandising proficiency

Opening/closing procedures

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

June 2012 to Current

Red Sky Spring Valley, WI

Cashier/Server

Help customers daily with their needs and requests. Do opening and closing shifts which include the following: Setting up everything for the business to be open, making food, cleaning, helping with sales transactions, and also cleaning and putting everything away at closing time. Greeted guests and sat them at tables or in waiting areas. Informed patrons of establishment specialties and features.

June 2012 to Current

Bills Bar Spring Valley, WI

Bartender

Assist customers with their requests and follow through with the sales transaction. Do opening and closing shifts, clean and restock product.

Assisted co-workers. Attempted to limit problems and liability related to customers' excessive drinking. Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages. Cleaned bars, work areas, and tables. Kept drink stations clean and ready for service

July 2011 to July 2012

Team Oil Travel Center (Subway) Spring Valley, WI

Assistant Manager/Cashier

Scheduled and directed staff in daily work assignments to maximize productivity. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Accepted payment from customers and made change as necessary. Assisted co-workers. Checked the quantity and quality of received products. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques.

June 2010 to July 2011

Red Barn Cafe Spring Valley, WI

Assistant Manager/Server

Accepted payment from customers and made change as necessary. Apportioned and served food to facility residents, employees, or patrons. Assisted co-workers. Assisted diners with seating as needed. Checked the quantity and quality of received products. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash. Greeted guests and sat them at tables or in waiting areas. Inspected dining and serving areas to ensure cleanliness and proper setup. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Performed checkouts of servers and bartenders to ensure that all tickets were accounted for. Counseled and disciplined staff when necessary.

January 2004 to June 2010

MN Best Maid Cookie Co. Spring Valley, WI

Lead

Actively suggested operational improvements to enhance quality, improve production times and reduce costs. Changed equipment over to new product. Helped achieve company goals by supporting production workers. Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems. Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques. Scheduled and directed staff in daily work assignments to maximize productivity.

Educational Background

2002 Spring Valley High School Spring Valley, WI

High School Diploma General

Contact this candidate