Customer Service Design
Resume:
Kenneth Williams
Email: *********@********.***
Address: **** ******* ***** ***** # *****
City: Orlando
State: FL
Zip: 32821
Country: USA
Phone: 901-***-****
Skill Level: Entry
Salary Range: $20,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
KENNETH R. WILLIAMS
8249 Chatham Manor BLVD # 11102
Orlando, FL 32821
*********@********.***
PROFILE
Accomplished and enthusiastic professional with outstanding creative, communications, and graphic arts abilities. Leverage strengths in graphic design, layout, and production to deliver original finished products while adhering to time critical deadlines. Draw on a wide range of artistic ability to develop high impact graphic designs, photographic images, materials, and assets for use in print and electronically. Excel independently and as a member of a team.
aai Graphic Arts aai Design Concept aai Project Coordination
aai Scheduling/Timelines aai Team Collaboration aai Project Support
aai Needs Analysis aai Testing/Implementation aai Verbal/Written Communications
PORTFOLIO: Kenrwillart.com
PROFESSIONAL EXPERIENCE
WALT DISNEY WORLD aaiaii ORLANDO, FL aai DISNEY COLLEGE PROGRAM INTERN, FOOD SERVICES 2012-PRESENT
Consistently delivered outstanding service to customers while adhering to exacting organizational standards. Engaged customers and built rapport to provide an exceptional customer experience.
WALT DISNEY WORLD aaiaii ORLANDO, FL aai DISNEY COLLEGE PROGRAM INTERN, FOOD SERVICES 2011-2012
Provided outstanding customer experience. Entrusted to work closely with customers as cashier and server. Worked in collaboration with team members while rotating at four restaurants.
SCHOOL NEWSPAPER & YEARBOOK - UNIVERSITY OF TENNESSEE aaiaii MARTIN, TN aai Assistant GRAPHIC DESIGNER 2011-2012
Applied expertise to conceptualize and develop innovative designs.
Worked in close collaboration with team members through all phases of the design process.
UTM BOOKSTORE aaiaii UNIVERSITY OF TENNESSEE aaiaii MARTIN, TN aai Seasonal CASHIER/CUSTOMER SERVICE 2010-2012
Met challenging standards while serving as cashier, providing customer service, managing traffic control, and stocking replacements. Demonstrate an interest in new learning and in taking on new roles.
aai Instrumental in turning around the storeaaiais customer service rating by proactively meeting the needs of customers and immediately addressing/resolving all issues.
aai Twice earned a 99% ranking from secret shoppers by providing exceptional customer service.
PAUL MEEK LIBRARY aaiaii UNIVERSITY OF TENNESSEE aaiaii MARTIN, TN aai GRAPHIC DESIGNER, INTERNSHIP 2011
Created flyers and advertisements to generate interest in special events and in visiting speakersaaiai engagements. Persuaded the librarian to create this internship position.
EDUCATION
BA aaiaii Visual Communication/Minor: Graphic Design aai University of Tennessee aaiaii Martin, TN aai 5/2012 3.14 GPA
SOFTWARE SKILLS
MS Office aai HTML aai Adobe Creative Suite aai CSS 4 & 5
In Design aai Flash aai Photoshop aai Illustrator aai MAC/PC
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