Customer Service Manager

Bobbi Mynatt

Email: ********@****-****.***

Address:

City: Spokane

State: MO

Zip: 65754

Country: USA

Phone: 417-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and dependable office manager with 9 years experience. Skilled with working with a wide range of clients. Self starter and able to multi-task while providing a high level of customer service.

Educational Background:

High School Dipolma from Southeast High School, Springfield IL 1/2001 to 5/1990 (General)

Job History / Details:

Career Overview

Energetic and dependable office manager with 9 years experience. Skilled with working with a wide range of clients. Self starter and able to multi-task while providing a high level of customer service.

Skill Highlights

Microsoft Excel

Word

Answering Phones

Payroll

Scheduling

Accounts Payable

Organizational Skills

Spreadsheets

Typing 60 WPM

Customer Service

Workers Compensation

Core Accomplishments

Operations

Collaborated with all Department Heads to ensure smooth work flow and efficient organization operations.

Accountable for all operations of busy office, including billing, payroll, accounts payable, new hirer paperwork, background checks, scheduling, conducting meetings for Administrator.

Professional Experience

September 2010 to October 2012

Lamplight Inn of Fort Wayne Fort Wayne, IN/4682

Business Office Manager

Managed daily office operations of front desk, maintaining accurate records for State Board Inspections.

November 2007 to July 2010

St Johns Hospital Springfield, IL/65807

Patient Billing Rep

Communicated with patients, physicians and insurance carriers in regards to billing of office visits. Resolved issues of incorrect billing and refiling to insurance and took payments over the phone.

May 2003 to January 2006

Whidbey General Hospital Coupeville, WA

Health Information Tech

Organized ER, out-patient surgery, and 24 HR observation charts. Tagged for deficiencies by doctors and put in correct filing order. Copied medical records for ROI, following strict HIPAA policies.

June 1996 to June 2001

Dollar Tree Nixa, MO

Store Manager

Operated store on daily basis, including ordering, scheduling, new hire, termination, payroll, customer service, stocking store, unloading delivery trucks on weekly basis, managing hours within budget.

Education

1990 Southeast High School Springfield, IL

Graduated General

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